He was great and extremely helpful!!! I appreciate all his hard work getting my car fixed!!
6/10/2020
Customer O. VERIFIED CUSTOMER
I was pleased with everything and you were great at helping me out when I was not organized to get it done today great job A+++
6/10/2020
Bobette S. VERIFIED CUSTOMER
Thanks great job!!! We love Toyota of Danville!!
6/10/2020
Mark H. VERIFIED CUSTOMER
Logan was great very nice and knowledgeable
6/9/2020
Trina H. VERIFIED CUSTOMER
Great service! They were even running ahead of schedule. Very pleased
6/6/2020
Roger M. VERIFIED CUSTOMER
Best service ever. Very customer service oriented and keeps informed of all car repairs. Logan was great and helpful. I cannot say enough about the excellent and friendly service. I will he bgg back for sure. Thank you Roger M
6/6/2020
Marilyn E. VERIFIED CUSTOMER
Very helpful service.
6/6/2020
Teresa D. VERIFIED CUSTOMER
Quality service and great service also very friendly. Thank you all
6/5/2020
Terry L. VERIFIED CUSTOMER
He explained what services were do at this time and explained other items that could be done. We ended up trading our 2018 Highlander in on a 2020 Highlander after we had the oil changed in our 2018.
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6/5/2020
Randall H. VERIFIED CUSTOMER
Got in with no wait!
6/5/2020
Sherryl H. VERIFIED CUSTOMER
I was treated very well and my car was well taken care of!
6/5/2020
Fredrick P. VERIFIED CUSTOMER
I was told that I needed a very expensive repair to my truck because it had not been maintained properly. It was carbon build up on The fuel injection system and should have been maintained at 30k, 60k, 90k, 120k. I have Regularly maintained this vehicle at this establishment since I bought it from there never once was it mentioned to me that this maintenance needed to be done or that they wanted to do it. I now have a $900 bill for something that should have been done regularly. I was also charged $121 today to diagnose this problem. We also did the hundred thousand mile maintenance with this company. And at that time did everything that was recommended . I am obviously not happy about this.
6/4/2020
Melody S. VERIFIED CUSTOMER
Very happy with the service! John was very knowledgeable and professional!! Loved the service!!
6/4/2020
Brenda C. VERIFIED CUSTOMER
I go to Danville rather then Urbana- you are all worth the drive.
6/4/2020
Kayci S. VERIFIED CUSTOMER
I was there for 2 hours and was told as I was checking out that he should have informed me of my options because submitting my information for a tire claim. The guy that checked me out was very nice and honestly everyone else in the office besides the man that helped me with my car. I was offered 2 car wash tickets, which was nice.. but I still am submitting this review so hopefully the guy that helped me gets talked to about communicating with the customers throughout the service.
6/3/2020
Donald B. VERIFIED CUSTOMER
Well pleased
6/3/2020
Brian W. VERIFIED CUSTOMER
He was very helpful and it was a pleasure to interact with him.
6/3/2020
Amy P. VERIFIED CUSTOMER
Always great service
6/2/2020
Dennis K. VERIFIED CUSTOMER
10-4
5/30/2020
Jack M. VERIFIED CUSTOMER
Was surprised none of your employees were not masked. In today’s climate I had hoped your dealership would have treated the customers with a little care and respect for everyone’s health.