Two things not completely happy with today. 1) when I paid my bill via my phone I fully expected my car to be waiting on me in the service entrance. I had to wait at least 10-15 minutes for it to come out of the wash. Send bill via text when car is actually waiting on me. 2). I have a service light on instrument panel that indicates there's a problem somewhere. No one addressed it.
5/12/2020
Donna T. VERIFIED CUSTOMER
He was very nice & explained everything that was done to my vehicle. I was very satisfied with the service. He is an asset to your device department.
5/12/2020
Pam S. VERIFIED CUSTOMER
All the staff was nice and answered all my questions. It seems like they take time to address all issues.
5/9/2020
Matthew S. VERIFIED CUSTOMER
John Always goes above and beyond and does an amazing job keeping us updated and informed on our car services. Johns customer service is wonderful and he is an amazing asset to Toyota.
5/9/2020
Marguerite T. VERIFIED CUSTOMER
To tell me my battery was shot when I brought my car in only for warranty work was highly suspicious. Seemed like you were trying to generate a profit as punishment for my not usually trading with you i
5/8/2020
Charles C. VERIFIED CUSTOMER
Everyone is polite and helpful!!!
5/8/2020
William D. VERIFIED CUSTOMER
I’m very happy with my new Tacoma. Everyone at the Toyota dealership has been wonderful, especially Rockie Doggett. Would recommend anyone looking for a new vehicle to visit Toyota of Danville.
5/8/2020
Christine C. VERIFIED CUSTOMER
Logan was very nice and friendly.
5/7/2020
Kenneth B. VERIFIED CUSTOMER
I have another car. When I took it last week to be serviced they covered the steering wheel and the gear shift with plastic and the door handle. when they gave my keys back they wiped them off with disinfect where I could see than. You know there is a virus going around. I had a mask on but I didn't see any buddy with one on.
5/7/2020
Amanda D. VERIFIED CUSTOMER
My service guy was awesome thanks
5/7/2020
Doris K. VERIFIED CUSTOMER
Great service! Logan was super nice and polite. I really like the Danville Toyota. All the staff is great to work with.
5/6/2020
Mark O. VERIFIED CUSTOMER
Outstanding service!!!
5/5/2020
Michael S. VERIFIED CUSTOMER
Service on the car was fine. Was disappointed that service staff that we felt with weren’t wearing masks or gloves.
5/5/2020
Steven L. VERIFIED CUSTOMER
Not satisfied with the service I received. Truck wouldn't start when I tried to pick it up.
5/3/2020
Muhammad M. VERIFIED CUSTOMER
Quickly done. Also they fixed the truck hatch spring that would keep the trunk up, many thanks for doing that with out me even mentioning I needed it fixed. It was simple for them to do but something I didn’t know how to fix
5/1/2020
Rickie C. VERIFIED CUSTOMER
Good job guys
5/1/2020
Bankman S. VERIFIED CUSTOMER
Everything went quick and there was good customer service.
5/1/2020
Rodger W. VERIFIED CUSTOMER
Excellent experience today. This is the first vehicle I gave purchased from the dealership I hope to do business in the future with them