The day after I had the coolant tube replaced. My battery dead. And I had to have it charged up. Then the next day. When I started my car in the morning. It was making. Loud. Noises. In the engine area. After spending. $263. I feel bad. That I am still having trouble with my car. I don’t have time to keep. Coming into the dealership. To see. What the problem. Is. But I might have to come back. In. I like my car. To be in good condition. I am upset and dissappointed I had my coolant. Replaced. Within. The last four months. And. Had to have it replaced again. I find this unacceptable and then my car is still. Not up to. Par. I really do need help from you.
8/25/2021
James F. VERIFIED CUSTOMER
I appreciate Justin for his professionalism. I was also satisfied with the amount that was due.
8/25/2021
Peter M. VERIFIED CUSTOMER
Great job of squeezing my car in for a quick oil change before I had to go out of town. The car was ready within 2 hours. Thanks!!
8/25/2021
June A. VERIFIED CUSTOMER
Wonderful service
8/24/2021
Jackelinne H. VERIFIED CUSTOMER
Excelente
8/24/2021
Rachel H. VERIFIED CUSTOMER
Everyone was very nice, and I got in and out in a timely manner. Thank you!
8/18/2021
John D. VERIFIED CUSTOMER
No problem with service advisor. The overall Van’s organization needs to improve. I am Aware of the employee “shortage” and all of the problems due to Covid challenges but there should be an attempted to make the property more professional. It’s a dump. The chairs, the rest room, waiting area sorely needs improved. It’s not a Mercedes dealership but why not try and be as good as them. Sewell Motors doesn’t market their cars, they market the classy company, I.e., customer service, loaner cars, clean facilities, all employees interacting with customers to wear ties and professional dress. Step it up! I love my Sante Fe Turbo. It has all the “bells & whistles” anyone could want and at much less cost than the higher level cars but getting the car serviced and visiting the dealership is enough to trade the car in for a more upscale brand. This response seems bleak but I do care about your dealership and the people who are employed there but you really need to become more professional. If not, I can’t imagine you will survive. Sincerely, J Douglass
8/18/2021
Victoria U. VERIFIED CUSTOMER
Wonderful
8/17/2021
Sharon B. VERIFIED CUSTOMER
Thank you justin for the awsome service.
8/16/2021
Tania G. VERIFIED CUSTOMER
Phil was great, and the service was completed much fasterthan expected! Always have a good experience at Van Hyundai!
8/15/2021
Edward T. VERIFIED CUSTOMER
Karla was great to work with.
8/15/2021
Aaron M. VERIFIED CUSTOMER
Happy that the primary reasons for my visit were covered under warranty. Everything was done in a timely manner honestly and at a fair price. Will definitely be back.
8/15/2021
Jonathan F. VERIFIED CUSTOMER
Mark was SUPER helpful. I had a flat tire last minute right before the dealership closed, even then Mark was on top of it and made sure I knew that this would be resolved by the next day ASAP. Next day I come in and he had my vehicle ready as soon as I came in. Spot on customer service and speedy delivery on my results. Could not be happier! Thanks mark
8/14/2021
Saravanan R. VERIFIED CUSTOMER
My issue is resolved. Im happy with that. But I wonder how new car come with issues
8/11/2021
Getsemani V. VERIFIED CUSTOMER
Very helpful!
8/11/2021
Tim B. VERIFIED CUSTOMER
Phil and the service team do a great job.
8/10/2021
Ben N. VERIFIED CUSTOMER
Mark Mareno is top shelf!!!!
8/10/2021
Juli R. VERIFIED CUSTOMER
Great service as always. Fast and courteous.
8/10/2021
Jowannah M. VERIFIED CUSTOMER
Great Communication and Customer Service, about my Vehicle. Thank you,
Phil.