Terrific experience with your service dept. Phil was helpful, efficient and great at communicating updates to me.
5/4/2021
Chris S. VERIFIED CUSTOMER
Worst communication I've received. I find it hard to believe if the internet was down, no parts could be ordered over the phone. I won't be coming back or using Van Hyundai in the future
5/3/2021
Garrett F. VERIFIED CUSTOMER
Cody was awesome.
5/2/2021
Amro A. VERIFIED CUSTOMER
I highly appreciate Jenifer’s help with my car service, and I always recommend Van Hyundai to my friend, because of the high quality services they provide to the customers.
5/2/2021
Analia S. VERIFIED CUSTOMER
Mr. Ramos did a good job informing us about the status of our car.
5/1/2021
Mary T. VERIFIED CUSTOMER
Jennifer was very good about keeping me up to date about the status of my car, and was very helpful.
5/1/2021
Kelly J. VERIFIED CUSTOMER
Mark was so friendly and straight forward. I appreciate that.
4/30/2021
Sharon H. VERIFIED CUSTOMER
I have never been disappointed with your service department. Very courteous employees.
4/30/2021
Anne L. VERIFIED CUSTOMER
Great!
4/30/2021
Cynthia C. VERIFIED CUSTOMER
I'm an unlucky person caught in an unfortunate windshield repair debacle, by Adkins Glass, recommended by Darrell Ohlemacher, service manager with Van Hyundai, Carrollton. Following this "repair" I'm left with a windshield with tape all around it. Darrell tried to fix it. When he couldn't manage this,since the windshield still whistles, he turned me over to Cody, without explanation. I haven't given Cody an opportunity to manage this since I don't want to have Atkins do any further damage.
4/30/2021
Stephen H. VERIFIED CUSTOMER
To be honest, he is the absolute reason I keep coming back to have my cars worked on here. All 3 of my cars he makes sure I'm satisfied with my service and makes sure his team holds the beat standards of service. Thank you Darold!
4/30/2021
LAUREN H. VERIFIED CUSTOMER
Poor/no communication on the status of my car until I called at the end of the day. I received no new information from the last time my car was viewed here 3 weeks earlier. It was an unnecessary trip.
4/29/2021
Bi Tibe. VERIFIED CUSTOMER
I really appreciated the service. The agent were very open to listen and solve customers issues. Also they did great on the job. However, the wait time was long. Otherwise the service was very great.
4/29/2021
Joyce K. VERIFIED CUSTOMER
Thank you
4/29/2021
Wooyoung J. VERIFIED CUSTOMER
Phil was really kind. I’ve got an oil change service and he advised some diagnosis results of my car. Also they found a nail on the tire which I did not recognized. I appreciate that!
4/28/2021
Jennifer K. VERIFIED CUSTOMER
Justin is very professional and very nice
4/28/2021
Sheila S. VERIFIED CUSTOMER
you're welcome. they are hard workers and want to make sure the customer is satisfied
4/28/2021
Sandra J. VERIFIED CUSTOMER
I love the customer service experience that I always get