I came due to a recall on an oil pressure sensor. My expectations were it would be fixed today. But all I got was yes you need a new oil pressure sensor. We will have to order you one and then we will call you. My question was why would you have me bring in the vehicle for recall and not have the part to fix it? Seems like extra work for you and inconvenient for me to have to bring the vehicle in twice.
4/16/2021
Hilda G. VERIFIED CUSTOMER
Great customer service
4/16/2021
Clark W. VERIFIED CUSTOMER
Ricky Williams consistently provides good customer service.
4/15/2021
Juan Rodrigo. VERIFIED CUSTOMER
Excellent. 5/5.
4/15/2021
Kelly M. VERIFIED CUSTOMER
I am not sure why I received this link to your survey. I did not bring my car in for service. I tried a couple of weeks ago to schedule an appointment to bring my Hyundai in for a safety recall issue. I waited for a return call from one of your service representatives for a week before calling back only to be told that the part would need to be ordered, would not be in until May and that I would receive a call then to schedule my appointment. I was also told, when I expressed concern that this is a safety recall, that "the safety risk was overexaggerated by Hyundai". I didn't appreciate the fact that my call wasn't returned and that my safety concerns weren't addressed at all. I don't need to be contacted. Just thought you should know how I was treated and that your customer service could use some improvement
4/15/2021
Wayne G. VERIFIED CUSTOMER
Everything was done as promised
4/15/2021
Walter W. VERIFIED CUSTOMER
Paul explained work to be done. He was courteous and car seems to be running very well. Also lift transportation was very useful as we only have the one car available.
4/15/2021
Brenda J. VERIFIED CUSTOMER
Paul is very professional, accurate and accommodating. I am always happy with the service he provides. He communicates well and makes sure I understand and agree everything before and after the service I’m receiving. He does a great job all the way around!
4/15/2021
Kathy R. VERIFIED CUSTOMER
Thank you Paul for the 5 star service.
4/15/2021
Norman T. VERIFIED CUSTOMER
Leo was kind and professional and answered all questions. Your customer service is awesome.
4/15/2021
Edgar R. VERIFIED CUSTOMER
Went above and beyond!
4/15/2021
Terry H. VERIFIED CUSTOMER
Best dealership & people we have dealt with over 50 years!
However, wish your sales people would stop calling. We’re keeping this car
Thank you.
TerryHoeschler.
4/14/2021
Deandre L. VERIFIED CUSTOMER
Paul is a great guy always has great service and takes care of you
4/14/2021
Marian T. VERIFIED CUSTOMER
Paul was wonderful-and more than attentive. He did everything he possibly could to make my service call successful.
4/14/2021
Raquel A. VERIFIED CUSTOMER
Paul was very helpful in getting my car taken care of in a timely manner. He was very helpful and took the time to communicate with me when things were complete etc. He was also very easy to work with.
Thank you
Raquel A
4/14/2021
John L. VERIFIED CUSTOMER
Completed at almost the exact time he said it would be.
4/14/2021
Julie H. VERIFIED CUSTOMER
Enjoy working with Ricky
4/13/2021
RENATE G. VERIFIED CUSTOMER
Paul is always very professional and keeps me informed about how long it will take. Customers service is A1 at Camelback Hyundai
4/13/2021
Ashley P. VERIFIED CUSTOMER
Jeff was great explain everything that was going to be and even let me know I could get a complementary car wash. I had my 1 yr old with me and he was sure to start the car and turn the a/c on while I packed my little one up. All around great service from Jeff.
4/12/2021
Michelle S. VERIFIED CUSTOMER
Leo was very impressive warm, caring and professional. Very pleased with the service. Thank You!!