I texted twice during service with no response. I called twice, the first time I was told the recall would take 6-8 hours and that they were behind however she didnt't even check on my actual vehicle's status. The second phone call my husband was told that the my service provider was with another customer and would call back. A few hours later we decided to just stop by since no one called us. Our service provider said she never got any texts or an email that we called and to call us back. It took our service provider 10 minutes to locate a technician about our car.
12/24/2023
Alan S. VERIFIED CUSTOMER
Bethany took great care of me and explained everything thoroughly.
12/23/2023
Chong S. VERIFIED CUSTOMER
Fantastic Service. Got there a little early and was finished before my appointment time.
12/23/2023
Sally H. VERIFIED CUSTOMER
I have driven Acuras over 18 years. Both are excellent cars.
12/23/2023
David B. VERIFIED CUSTOMER
I was completely satisfied with how Donna navigated me thorough my entire service experience at Hampton Priority 12/22/23 and I was completely satisfied with how she kept me updated on what was going to happen with the servicing of my vehicle next, especially the videos of the things that needed to be serviced on my vehicle. Thank you for having such a knowledgeable customer service employee like Ms.Donna
12/23/2023
Tiffany C. VERIFIED CUSTOMER
Donna always a pleasure to work with.
12/23/2023
Joanne D. VERIFIED CUSTOMER
Job done in a timely manner. All personnel proceeded exceptional customer service - from making the appointment to picking the car up when done. Well done! ????????????????????????????????????????
12/23/2023
James H. VERIFIED CUSTOMER
Will watch for it, Thank you
12/23/2023
Helen Y. VERIFIED CUSTOMER
As always Donna Meeks provided excellent service.
She went beyond the usual standard to determine what the problem was
12/23/2023
Connie K. VERIFIED CUSTOMER
Donna is wonderful to work with. She calm and works very diligently. So does the lady behind her, she filled in while Donna was momentarily away from her desk. Great team!
12/23/2023
Vincent Z. VERIFIED CUSTOMER
Very communicative, constant updates, and fantastic customer service. 10/10!
12/23/2023
William R. VERIFIED CUSTOMER
Donna was excellent. She had my car done in a timely matter and was very professional !!
12/23/2023
Teresa B. VERIFIED CUSTOMER
I have nothing but wonderful things to say about priority Honda. This is our second car from there and can't say enough good things from sale to service. Everyone has been kind and helpful. Donna was very nice today!
12/23/2023
Willie F. VERIFIED CUSTOMER
Elysia Potteris a true professional. She kept me informed of every aspect of work being done on my vehicle. I was truly impressed by her to getting my vehicle expeditiously repaired. Kudos to her for a job well done.