Very happy with service especially Donna who went WAY out of her way to help me!
8/1/2024
Matthew W. VERIFIED CUSTOMER
Elysia is very kind, courteous, knowledgeable and professional. Always a pleasure to deal with her as she is very passionate and understanding of her work.
8/1/2024
Jairo M. VERIFIED CUSTOMER
Fantastic communication and customer service from Elysia. Thank you!
8/1/2024
Steven W. VERIFIED CUSTOMER
Thanks for the good service!
8/1/2024
Christina C. VERIFIED CUSTOMER
My car was serviced in a timely manner. Bethany keeled me updated on the status of my vehicle which I do appreciate. I’m always relieved to know that Priority lets me know when I need servicing. Safety first. Thanks
8/1/2024
Bernard R. VERIFIED CUSTOMER
Very good experience. Advisor was very courteous, professional, and answered all my questions.
8/1/2024
Natalie C. VERIFIED CUSTOMER
She did a good job of explaining what was needed with the filters that needed changing
8/1/2024
Earl W. VERIFIED CUSTOMER
Bethany Heimbach is a great service advisor and I appreciate her help every time I need service on my Honda!!
7/31/2024
Barbara H. VERIFIED CUSTOMER
Mr Comey was very professional and knowledgeable. I appreciate his help! I look forward to working with him again. Barbara H
7/31/2024
Ana J. VERIFIED CUSTOMER
i had to leave with a key i couldn't even use and had to pay for it, when it simply wasn't being cut right. i understand the factory cut, but at the same time the keys were not the same. yall have a key cutting machine i can't assume its that hard to match a key. i went to a locksmith in the area and got the key you guys gave me recut and matched and i went to a different honda priority to get it programmed.
7/31/2024
Lawrence H. VERIFIED CUSTOMER
Great service. Love the service video with the follow-up comments.
7/31/2024
Jimmie J. VERIFIED CUSTOMER
I appreciate the service I received.
7/31/2024
Thomas G. VERIFIED CUSTOMER
Thanks Bethany for your help please keep up the great job your doing!!!
7/31/2024
J H. VERIFIED CUSTOMER
James Comey always does an excellent job of getting my car serviced.
7/31/2024
Esther J. VERIFIED CUSTOMER
Bethany is great! She always make me feel valued. She really knows her Hondas. I appreciate her dearly.
7/31/2024
Traci B. VERIFIED CUSTOMER
Adam and his team are amazing! Thank you
7/31/2024
Shanti H. VERIFIED CUSTOMER
Great communication talking on the phone and texting. Explained things that I was not totally familiar with.
7/30/2024
Christopher M. VERIFIED CUSTOMER
Donna was excellent and provided friendly, prompt service. Unfortunately, the overall experience yesterday was negative. A technician found it appropriate to take my vehicle off the dealership lot and onto Mercury Boulevard, and proceed to race it up to 70mph in an unsafe manner. If they were to wreck, or injure themselves or someone else, that would be pretty serious for the individual, myself and the dealership. Donna helped me speak with the service department manager who explained the technician may have been inexperienced with the vehicle, to which I stated it unfortunately does not matter. Any vehicle of a customers should not be treated in such a manner. The manager acknowledged the issue, said disciplinary action would be taken and stated that this is not the standard that they uphold, which I can appreciate. However, I now find it difficult to be able to entrust the care of my vehicle to this dealership in the future. Thank you.
7/30/2024
John H. VERIFIED CUSTOMER
Jim is excellent - a great communicator and efficient!