Job well done! Completed before time and provided a free car wash
4/23/2024
Catherine T. VERIFIED CUSTOMER
Johnnie has been working on my car since I purchased it and he is an outstanding mechanic. He also does maintenance on my family’s other 3 vehicles.
4/23/2024
Blair M. VERIFIED CUSTOMER
Customer Service is great as always
4/23/2024
Ryan P. VERIFIED CUSTOMER
Top notch service as soon as I walked in, I was greeted by another adviser. Donna gathered my information as the techs took my vehicle back and it was a very smooth process. I would recommend anyone I know to get their vehicle serviced at this dealership anytime.
4/23/2024
Barbara J. VERIFIED CUSTOMER
Thank you, pleasant and professional service
4/23/2024
Zaniyah P. VERIFIED CUSTOMER
Dante was amazing.He was very patient and explained everything thoroughly. I had no further question after speaking to him because he hit every nail on the head. Great job Daunte! Thank you!
4/23/2024
Rivers T. VERIFIED CUSTOMER
Excellent service
4/23/2024
Achilles N. VERIFIED CUSTOMER
Pretty straight forward and seeing clips of the vehicle being wotked on is a plus
4/22/2024
Tamika E. VERIFIED CUSTOMER
I love the service! Keep it up
4/22/2024
Nello L. VERIFIED CUSTOMER
James was very thorough and timely.
4/22/2024
Scott B. VERIFIED CUSTOMER
I am very unhappy. The ONLY reason I took my vehicle in today was because of the recall. The app inferred you were scheduling appointments for this. So I immediately booked my appointment even though i was a bit early for my oil change. That way I get it all done at one time. Then I get a phone call stating that my vehicle needed air filters/tire rotation. Again wanting to get it all done so I am all set. Don't need to come back .as a matter of fact I was even willing to pay for my tire rotation as I get free rotations at another location. I'm all about getting it done at one time for less inconvenience of no car. So I was pissed when I picked my vehicle up that NO RECALL was completed. I spent $180 unnecessarily during these terrible economic times. I was never told on the two phone conversations that the recall wasn't going to be completed.
4/22/2024
Waldemar W. VERIFIED CUSTOMER
He was prompt, both in receiving the vehicle and letting me know the current status. I really cannot expect more from the Service Department. Thanks.
4/22/2024
Robert K. VERIFIED CUSTOMER
Great service team and cashiers
4/22/2024
Rajinder S. VERIFIED CUSTOMER
Good job
4/22/2024
Valeri E. VERIFIED CUSTOMER
Great service , good job , thank you guys !!!
4/22/2024
Patricia B. VERIFIED CUSTOMER
Dante was very efficient , professiona and great to work with
4/22/2024
Teresa S. VERIFIED CUSTOMER
I was never notified that my service was no longer a benefit of priority for life and I made the appointment weeks ago. I drove to Hampton from Chesapeake and was notified that the service was ended.
4/21/2024
Gary D. VERIFIED CUSTOMER
Adam is the reason I will bring my vehicles here for service. He is very helpful and professional. His communication throughout the process was great.