Tim delivered OUTSTANDING CUSTOMER SERVICE!! He remembered our previous conversation from earlier this year about the maintenance that I needed. He also introduced me to the Sunbit financing option which enabled me to get ALL the work done!!! He was patient with me and really didn’t push me! He really made me feel comfortable with this option! I love Priority Honda!! Thanks Tim!!
5/22/2020
Wayne S. VERIFIED CUSTOMER
Thank you!
5/22/2020
MANUELA U. VERIFIED CUSTOMER
Great customer service. Thank you
5/22/2020
Ameshia H. VERIFIED CUSTOMER
Resolution of this matter was me walking in the rain with no proper weather gear, my shoes wet and ruined, hair ruin to go get my car. I was late to a court ordered scheduled pick up to get my daughter and I wasn’t able to pick up my mother’s prescription and she already has a compromised immune system. I just want y’all to realize that today was the day the Priority Honda dropped the ball. I will never come back
5/21/2020
Debra C. VERIFIED CUSTOMER
Due to a replacement windshield I had brought my car in to be calibrated two weeks ago. Then I discovered that the auto wiper function was not working correctly so I had to drive from Williamsburg to have them look at it. After an hour I was told that the company who had replaced the windshield had broken the sensor for the wipers. He told me that he had decided not to charge me for having them figure it out. I had paid you over $200 to calibrate all the functions 2 weeks ago and they didn’t notice this sensor was “dangling”? I questioned him and he didn’t give me a good explanation. Now I have to go back to the company that replaced the windshield. They had opened the box to determine the issue. Why didn’t they come tell me and let me decide to have it repaired? This guy just is not as good as other service folks I’ve dealt with at this dealership. Not impressed at all to the point I’m not sure if I’ll return to Priority for my next car.
5/21/2020
Elaine V. VERIFIED CUSTOMER
Efficient and professional!
5/21/2020
Lisa S. VERIFIED CUSTOMER
Jose provided excellent customer service for me.
5/21/2020
Solomon M. VERIFIED CUSTOMER
My car is driving ruff and I don't feel that the technicians helped with really trying to diagnose my issue. My car is driving ruff.
5/21/2020
James T. VERIFIED CUSTOMER
Outstanding service rep and outstanding mechanic Johnny Petrakos
5/21/2020
Jonathan G. VERIFIED CUSTOMER
Thank you guys!
5/21/2020
DAVID T. VERIFIED CUSTOMER
James (Jim) has always provided me with Outstanding customer service and ensured all of my Honda Cars received exceptional maintenance.
5/21/2020
Kathy D. VERIFIED CUSTOMER
Great staff; punctual.
5/21/2020
Susan S. VERIFIED CUSTOMER
Jose was very professional and polite! And service was quick! Today’s service was definitely a 10+
5/21/2020
ELLICK A. VERIFIED CUSTOMER
None except keep up the good work
5/21/2020
JOHN T. VERIFIED CUSTOMER
Great Job!
5/21/2020
Cynthia W. VERIFIED CUSTOMER
Mr. Comey has always been professional.
5/21/2020
Anna M. VERIFIED CUSTOMER
I would still like to know why my engine light was on. It was not addressed
5/20/2020
Dolores B. VERIFIED CUSTOMER
Thank you always a pleasure to do business with Priority Honda. Thank you for the great benefits. Signed Honda enthusiast !