Best car buying experience to date. Sam was friendly, knowledgeable and no nonsense
3/29/2020
TAMMY L. VERIFIED CUSTOMER
Thanks
3/28/2020
ERIK R. VERIFIED CUSTOMER
I picked up my vehicle after it was towed to Priority for not starting. They kept the car for two days, replaced the battery and starter, costing me $900. I picked it up near 12 PM on Friday. At 5 PM I attempted to leave work with the vehicle and it would not start again leaving me stranded this time in downtown Newport News. I again had it towed back to Priority where it remains at this time leaving us down a vehicle again.
3/28/2020
TRINH B. VERIFIED CUSTOMER
I am very please with the service that Mr James and his co worker have provided for my car’s oil change
3/28/2020
WANDA G. VERIFIED CUSTOMER
He was very nice
3/27/2020
SANDRA V. VERIFIED CUSTOMER
Great service today! Thanks!
3/27/2020
Elizabeth D. VERIFIED CUSTOMER
Staff was extremely polite and professional, top class service!
3/27/2020
Amber V. VERIFIED CUSTOMER
Jose is always professional and breaks everything down so I am able to understand everything dealing with my vehicle. Even today with the anxiety about coming in with the covid-19 situation, he kept the atmosphere light and friendly!! You guys really need at least two of him!!
3/26/2020
Damentrey B. VERIFIED CUSTOMER
She's awesome very professional and she knows how to do her job and make customers happy she needs a promotion!
3/26/2020
Jai R. VERIFIED CUSTOMER
I have been given a 12,000 miles guarantee for the work done. Hope my van
drives well for more than that. That will be a test for excellent work done by Priority Honda Service. Thanks.
3/26/2020
DONYA D. VERIFIED CUSTOMER
I honestly hate coming to this location.
The best thing about it is the manager Joe.
There’s always something “wrong” or of course wanting your money.
Ironically I can take my car to their locations and the issues are non existent.
Planning to do a trade with ****.
3/26/2020
Ronald J. VERIFIED CUSTOMER
No comment
3/26/2020
Zoe R. VERIFIED CUSTOMER
Very professional and very pleasant. Facility clean
3/26/2020
Sheneal N. VERIFIED CUSTOMER
James has a very pleasant attitude. He was very professional. Thank you for your excellent customer service during this pandemic!
3/25/2020
Elaine R. VERIFIED CUSTOMER
Completed job quickly knowing my hesitation about being there due to covid19. He reassured me and I was grateful for his kindness.
3/25/2020
Sharlene J. VERIFIED CUSTOMER
My appointment was for an oil change and rotation, but I was bombarded with several recommendations which amounted to $568. This is not the first time these “recommendations” have been placed before me. Recommendations that were not necessary. I bought my car from this company, and I am truly disappointed that you try to to rip me off any chance you get. I am thinking maybe I made the wrong choice in choosing your company to purchase a new car.
3/25/2020
Alberta S. VERIFIED CUSTOMER
He was very friendly and professional
3/25/2020
Roberta S. VERIFIED CUSTOMER
I’m satisfied on how Tim’s interaction with me. I’m happy at work done on my Pilot,
3/25/2020
Connie W. VERIFIED CUSTOMER
I like that the waiting area was set up in a manner that made me feel safe during this virus threat...service was fast and thorough!