Priority Honda Hampton Auto Repair Service Center

Awesome job today! I actually felt like I was valued and my my business was appreciated! Awesome job Jarred! And kudos to the drive of the courtesy van! Very personable and good company.....made the ride great! Nice young man!

Jeff is the best

I’ve always been skeptical of dealerships/garages performing maintenance on my vehicles as I’ve done so for as long as I can remember, but this is my first vehicle that I can have maintained for free with priority for life. So with that, today’s appointment was for a simple state inspection. I was told my wipers were “failing”, but I do recall replacing them not long after purchasing the vehicle last year and haven’t noticed any wear that would fail them. But more clarification on why they failed would’ve been nice other than just “they fail”. Also, I waited an hour and a half which seems very excessive for an inspection. Especially given how little people were there due to the virus concerns. When everything was finished, I got to my car and all the plastic put on the seat and steering wheel to protect the mechanics from any virus concern was still there. That may protect you, but not me if it’s left there. I had to remove it. That should’ve been done by the mechanics who were all wearing latex gloves. Finally, I started to leave and saw that the plastic on the new wiper blades weren’t even removed. How hard is it? As a mechanic, your goal should be to provide the customer with service that meets their need, and return their vehicle in the same condition as before, or better. Having to wait an excessive time, and clean up after your mess, was not what I’d expect from a good mechanic.

He is the best

Very thorough and friendly!

The service fee w is very expensive and the person who took the appointment and service advisor , Hose Becerra is very rude. The courtesy vehicle driver was OK. Checking the airbag light is $99.95 is very expensive. And I think it should be in the warranty to fix it.

I've trusted Honda for over 30 years with 3 new Odyssey minivans (2000, 2007, 2012) because of quality and reliability from both the manufacturer and the dealership.

James was very professional and friendly

Great service

Very nice, very accommodating. Would prefer doing business with him in the future.

I came to PHH for a oil change and a tire rotation. I now my car is jumping and stuttering like it’s going to shut off. I Never had this problem before

Honda made things right with our car and our us at ease with a complete rundown of the issue we had with our pilot. I appreciate the work they did to make things right. Thank you

I received excellent customer service today. Thanks James for exceeding my expectations.

Good job with the fast service.

Tim was great!

Priority Honda has done an excellent job in customer service and repair. We trust your services and thank you for your excellent services.

Mr. Cupp was very pleasant and helpful to help me understand the finishing paper work that was highlighted. Love doing business with him and Priority Honda.

Everything went smoothly and everyone was very kind. It was an awesome touch to get my car washed. Thank you!

I was very satisfied with the work done on my Honda pilot.

Quick service. Everything explaining. Donna was excellent in handling our Honda.