Priority Honda Hampton Auto Repair Service Center

Extremely disappointed with the service here

Always great service from a professional staff. Thank you for taking such good care of my car.

He’s always friendly and professional

Great service!!

Quickest state inspection ever (for me) - which is great...thanks!

Fast and honest

Very friendly and answered all my questions

Everything was fine. He was very friendly and personable.

After being notified my car was ready i said i was on the way to pick it up. I arrived at 6:02pm and everyone from service was gone and had locked up without giving my keys to the front desk. Had to wait for someone to get access to my keys.

Thank you

Excellent service

Thanks for your professional and friendly service.

Thanks for your professional and friendly service.

Jarred was very pleasant to work with. I appreciate the care with my vehicle as I have a very demanding work schedule and it is hard for me to get there at times. He took care of it promptly and left me a voicemail when it was ready. Thanks again!

Nobody enjoys going and bringing your car in and having to deal with car service agents. That’s not the case with Mr Neise. Ive had my car for 4 years now and the majority of the time I have had the pleasure of working with Mr Neise. Today I had 2 hours to myself while at the dealership waiting for the service to be completed, which gave me time to take in the sights and sounds of the dealership. I don’t think there is anybody in there that seems to enjoy his job any more than Jeffery. He’s efficient, always head down, but still takes the time to be the most personable person there. Today I saw some new young faces in the service department and I thought to myself, if I was them, I’d be trying to just model what I’m doing from Jeffery. Always is very polite and genuine too. Today I saw my car was ready, but hadn’t been called from the waiting room. I never make a big deal about anything and wasn’t going to ask him what the hold up was, but Jeffery made it a point to tell me right off the bat, “I’m sorry Mr Scarola, your car was ready about 20 mins ago, but I was talking to my boss.” To me, that’s all I could ask for. I don’t know how the service hierarchy works or where Mr Neise falls as far as that goes, but I would strongly recommend keeping him around and locking him in ($). As a disclaimer, I don’t know him personally, nor have I talked to him other than service appointments. I’m just going out of my way to commend the hard work and wonderful service he continues to provide. Thank you!

An antenna was to be ordered for my car on Dec 27th and I was to be called when the antenna arrived. As of this morning, Jan 3rd the antenna was not ordered and no one can give me an update on the status of the order. Can you please help to get this resolved?

Thank you again.

Not sure what was going on with the person changing the oil. I got a report the battery was bad, and I should take action on it to the tune of $275. If my wife or someone not knowledge of the car battery had taken the vehicle in for service they would have been sold a new battery. As it turned out, I questioned the battery condition since it was less than three years old. If you want to hear the full story contact me via my cell ****-****-xxxx. PS: Was not pleased with what went on. Jerry R

Further comment. My last comment wasn’t directed at the service tech. It was the service appointment in general. Toy Spurio ****-****-xxxx

Great service!