Tim was very helpful. He explained exactly what would need to be done to my car at the next check up. He kept me advised of progress on work being done today. He’s very courteous and considerate.
12/20/2019
Mary R. VERIFIED CUSTOMER
Tim was very helpful. He explained exactly what would need to be done to my car at the next check up. He kept me advised of progress on work being done today. He’s very courteous and considerate.
12/20/2019
DOUGLAS P. VERIFIED CUSTOMER
Nice guy!
12/19/2019
Sonya G. VERIFIED CUSTOMER
I was told to take my care back to where I had the tires put on at. I had been back where I got it done and wasn't satisfied with who put them on. Thata why I came to honda. I wasn't given an option. I walked out there as they bought my car back out. I told them I wanted them to fix the problem. I wasn't given that option I had to ask if they can just do it and how much will it cost.i told the young man next time give me the option to stay or go.
12/19/2019
Patricia B. VERIFIED CUSTOMER
Very courteous. Appreciated maintenance suggestions.
12/19/2019
Karen N. VERIFIED CUSTOMER
Mr. Jarred Mcgonigle,
Thank you for your assistance in following up after my oil change. It looks nice and clean.
Hope your Holidays are safe and peaceful. Please pass on these well wishes to the crew who changed my oil.
Sincerely,
Ms. Karen N
12/19/2019
Sheley D. VERIFIED CUSTOMER
Great customer service .
12/19/2019
John S. VERIFIED CUSTOMER
Will do
12/19/2019
Tanya P. VERIFIED CUSTOMER
Fast and efficient service
12/19/2019
Kaille V. VERIFIED CUSTOMER
I was pleased today.
12/19/2019
LAURA J. VERIFIED CUSTOMER
Always professional and quick service.
12/19/2019
Judith D. VERIFIED CUSTOMER
We are very well pleased with the service at priority
12/19/2019
Denise W. VERIFIED CUSTOMER
Jeff is always super and takes the time to recognize me (as I'm sure he does with all customers). I always will be a Priority customer.
12/19/2019
Shirley P. VERIFIED CUSTOMER
I sure will reply to the survey.
12/19/2019
Arthur T. VERIFIED CUSTOMER
Jarred was thorough and very good at communicating exactly what was wrong with my tires. As usual I came for an oil change and tire rotation and realized we needed to clean the fuel injectors. By rotating the tires, the uneven cupping wear on the now front tires made for a loud miserable driving experience. When I returned to have it chase led out, Jarred was patient and we talked about options for repacking the tires.
12/18/2019
Michele C. VERIFIED CUSTOMER
Jose couldn’t have been nicer or more accommodating. My husband and I had a very enjoyable experience thanx to Jose!!!! He’s very knowledgeable and kind. My car was serviced swiftly and efficiently. Jose is a credit to your company.
Sincerely
Michele Birney Crockett
12/18/2019
HAROLD A. VERIFIED CUSTOMER
Can't wait for my next visit
12/18/2019
Daniel B. VERIFIED CUSTOMER
I think that it is absolutely ridiculous the amount the was charged in labor cost specific to two charges that were put on the service sheet. Both labor charges for the same amount, with one service clearly being more work intensive than the other. I also find it very convenient and coincidental that the battery to my husbands car magically needs to be replaced when there was nothing or any signs of it needing to be changed. I’m very much looking forward to someone calling tomorrow. If I don’t hear from someone tomorrow, I will be calling to speak to someone. This is the best way to lose a customer especially right at the holiday season. Telling someone this work had to be done but we lowered the cost of the battery labor to off set the cost of what was originally quoted. Mind you that was not what my husband was there for. I am very unsatisfied with how this service was handled and I do expect someone to make it right. If it’s not both of our Hondas will not come back to this shop in the future.
12/18/2019
Robert E. VERIFIED CUSTOMER
Top notch customer service. Understood the concern and quickly facilitated the solution as well as working within my schedule constraints for communication. Absolute 5 stars for Jose