Have always been very satisfied with the service. Thanks again for a job well done
2/14/2020
Kim F. VERIFIED CUSTOMER
Thanks for your great service and also my ride to/from work via your shuffle service. You make it easy and convenient for servicing my car.
2/13/2020
ERIN B. VERIFIED CUSTOMER
It took 3 1/2 hours to get an oil change. There were no updates or apologies. I felt sorry for the service manager at the desk because you could tell he was way under staffed and overwhelmed. Not sure I would come back except I purchased the package for 5 (or something like that) oil changes so I have to use them.
2/12/2020
Mandy N. VERIFIED CUSTOMER
Initially I thought I needed 80,000 mile service but when I discussed it with the gentleman at the desk(not Steve). I had just had a oil change somewhere else but was preparing to travel and I just wanted it looked over.plus my airbag light was on. I waited there for my car.Two hours later, I went back to the desk and asked about my car. It had been outside for fifteen minutes. I was told they had just received the paperwork and would be ready in a minute.I was charged for an oil change, ( 80,000 mile maintenance) and for them to hook it up to diagnostic ($100 to put in on a machine only for it to be a loose wire)$250 dollars later I was out the door. I guess I expected better customer service.I had no idea what was taking so long on my car.And I specifically said I didn't need an oil change.
I am constantly being contacted to trade in my vehicle I have had two years.No!!!!!
It's pretty bad that Jiffy Lube has better customer service than a dealership!
2/12/2020
Karim T. VERIFIED CUSTOMER
Steve was very pleasant and made my service visit very easy. I was very satisfied and I will utilize your services again.
Thank you,
Mike Torres
2/9/2020
Jeffrey W. VERIFIED CUSTOMER
Excellent service and communication
2/8/2020
Jon C. VERIFIED CUSTOMER
No surveys please.
Everybody wants a survey. It gets tiresome.
2/6/2020
DILLON P. VERIFIED CUSTOMER
Very easy and quick very happy
2/6/2020
Virginia G. VERIFIED CUSTOMER
Thank you-always the best customer and vehicle service at Warsaw Buick. Very much appreciated!
2/4/2020
Benjamin C. VERIFIED CUSTOMER
They did not reset my oil life setting on my truck when I got my oil changed. Had to reset it myself
2/3/2020
Alan G. VERIFIED CUSTOMER
Jacob does an excellent job. Very personable and interested in making the customer experience positive!
1/31/2020
Melody L. VERIFIED CUSTOMER
Thankyou
1/31/2020
Gregory B. VERIFIED CUSTOMER
Jacob was very friendly and professional. He does a very thorough job.
1/31/2020
Nicole D. VERIFIED CUSTOMER
David the driver was awesome! Really appreciate the shuttle service.
1/31/2020
Donald S. VERIFIED CUSTOMER
Would not buy another Chrysler product
1/30/2020
Lillian D. VERIFIED CUSTOMER
Courtesy,Helpful,knowledgeable technicians,and satisfaction for me. Thank you
1/29/2020
Terry D. VERIFIED CUSTOMER
Fast, detailed and very polite professional.
1/28/2020
Sharon W. VERIFIED CUSTOMER
Very impressed with the service.
1/28/2020
ANGELA M. VERIFIED CUSTOMER
Everything was done in a timely and efficient manner.
1/27/2020
Howard L. VERIFIED CUSTOMER
First off we have yet to receive any paperwork showing what work was done. Wait three hours and had to ask if my truck was done. Nothing was done about seeing why android auto function is not working.