Experience and detail explanation are the good service for Car Service Adviser. Mr. Peng did his good job.
10/5/2020
TRAN K. VERIFIED CUSTOMER
Wonderful job. He just forgot tell the total price before asking me to sign the paper . Just better communication with the customer
10/5/2020
ANGELICA NATIVIDAD. VERIFIED CUSTOMER
Very good service
10/5/2020
FLOR R. VERIFIED CUSTOMER
MING PENG WAS VERY GOOD TO US !
10/5/2020
Yue L. VERIFIED CUSTOMER
GOOD and efficient
10/5/2020
Benjamin R. VERIFIED CUSTOMER
Service advisor and staff were very helpful
10/5/2020
JUAN S. VERIFIED CUSTOMER
My car battery was change a year ago which is wear because I bought my car 3 years ago. I understand that when it was changed my car got a new battery. But now after one year it’s not good anymore. Did my car got a new or an used battery? I have already buy 3 cars in this dealer and I never had problems like this. Gabriel Peng who is the person attending me was so rude. I think with this kind of person you guys are going to loose customers, he is not kindly.
10/4/2020
JORGE M. VERIFIED CUSTOMER
Excellent service
10/4/2020
DANIEL M. VERIFIED CUSTOMER
Mr Juan Montes, was friendly and fast at helping me. He repeated himself more then once, when ever I ask him to. and never seam upset. Like other people I deal with. I received my car quickly. And was informed about everything, in a way I was able to understand. So thank you all for always doing a great job with my van.
10/4/2020
Mei-Meei C. VERIFIED CUSTOMER
only one suggestion?would you please provide car wash service after the service. Thank you
10/4/2020
Joe M. VERIFIED CUSTOMER
Love your service, every one at El Monte car pros do a great job, will always recommend this Honda service
10/4/2020
TRACY B. VERIFIED CUSTOMER
Jonathan was the excellent and did everything to ensure my satisfaction. He’s extremely polite and friendly. I reside in fallbrook and come all the way to El Monte due to the staff and will continue due to the service received today.
10/4/2020
NICOLAS T. VERIFIED CUSTOMER
Me. Peng was great to work with. Very helpful
10/4/2020
PHILL S. VERIFIED CUSTOMER
Alex was very professional in inquire about our concerns with our car.
The service was quick and complete.
10/3/2020
CAROL P. VERIFIED CUSTOMER
Great customer service from Andika ..thank you
10/3/2020
SUI C. VERIFIED CUSTOMER
Good job
10/3/2020
ISMAEL R. VERIFIED CUSTOMER
To whom this concerns: I want to say I have received exceptional service from Juan montes ... very friendly and answered all my questions... I’m ver pleased to have my car serviced by this service advisor... thank you once again for the great customer service I’ve been receiving..
10/3/2020
RITH S. VERIFIED CUSTOMER
I had two recall for my vehicle and I call on Monday to make an appointment for Thursday.When I brought my vehicle in only one recall was performed and one part need to be order.If I make an appointment in advance I think all parts should be available for my vehicle now I have to return when part will arrive so inconvenient.
10/3/2020
EDAWARD V. VERIFIED CUSTOMER
Excellent customer service thank you
10/3/2020
LEOPOLDINA B. VERIFIED CUSTOMER
Jonathan took care of my vehicles issues and was very attentive. GREAT SERVICE