Andy was fantastic art all levels. Thank you so much.
7/2/2020
JOY O. VERIFIED CUSTOMER
Nice service!
7/2/2020
FRANCES L. VERIFIED CUSTOMER
Your service people are the best very good service
7/2/2020
QUPING X. VERIFIED CUSTOMER
Mr. Ming Peng is professional on his job. He can solve you problem and just trust him.
7/2/2020
Carlos F. VERIFIED CUSTOMER
Great job thank you.
7/1/2020
David V. VERIFIED CUSTOMER
Extremely professional and courteous. Great experience with Andika. Definitely one of your best employees you have there.
6/29/2020
ENRIQUE M. VERIFIED CUSTOMER
Ming always giving me the best service assigning my car to the best mechanic
6/29/2020
AGUSTIN J. VERIFIED CUSTOMER
Dear Honda of El Monte Anika Citra is the only reason I will be going back. He was extraordinary and very practical after having an unpleasant experience in El Monte Honda I had some doubts about returning. I'm certain I will be going back because there is a remarkable service advisor like Andika. I was completely satisfied with the service.
6/29/2020
MARCOS E. VERIFIED CUSTOMER
He do a very good job all the time
6/29/2020
Quoc T. VERIFIED CUSTOMER
Very good job
6/29/2020
Janet H. VERIFIED CUSTOMER
I took my car in for maintenance service on Saturday. I had my appointment set up and it was a quick drop off. I get a call that my car was ready and I get there 10 minutes later and the person that helped us was at lunch, noone there was able to help us they kept saying well he's at lunch just wait and we'll call him..it took about 20 minutes or so just to wait. We sign the paper and we asked why it said something about the car battery and he said oh the battery wasn't good and so we changed it....We get home and I read the second paper and it stated client said the battery is not working and they need to pass charge when they turn vehicle on.i immediately called car pros and asked for the guy that helped us and he was busy and the lady said she will take a message and I told her what happened and she said oh yeah your the one that drives the pilot? I said no!! The Honda accord 2017!! And I've never had issues with my battery or anything with my car!! She apologized and said he would call me back and well.. I'm still waiting for that call back...and who's paying for that battery???
6/29/2020
ZHENBIN C. VERIFIED CUSTOMER
Did not fix the problem and bad attitude
6/29/2020
Wing L. VERIFIED CUSTOMER
Nick was very courteous and communicate the service process very well. My entire experience with the dealership was great. Thank you for your excellent service.
6/29/2020
HECTOR O. VERIFIED CUSTOMER
I was very happy with the service and the professionalism of Mr. Peng.
6/28/2020
FRANCISCO L. VERIFIED CUSTOMER
My buddy Juan is good hard eking guy
6/28/2020
QI LIAN. VERIFIED CUSTOMER
Happy good nice!
6/27/2020
LANLAN L. VERIFIED CUSTOMER
Great Job and great service! The service adviser I had him twice, Antika provide great services!
6/26/2020
Jessica M. VERIFIED CUSTOMER
I had to return due to the same overheating malfunction I had to pay an additional diagnostics fee totaling 795 including new parts. When I had provided previous repair and diagnostics and a Car Pros Diagnostics was completed for a 1700 final bill. I don't mind paying for Honda Service or Honda Parts but I do mind paying for any type of consumer extortion and will proceed to the Better Business Bureau to engage in a consumer protection investigation law suit if my car does not render adequate service and parts. As part of COVID-19 recovery road map essential business practices it is our duty to ensure we adhere to our service roles for public safe justification and safety.
Please call me at ****-****-xxxx or email at Im a registered Honda Owner and active Honda Service and Parts consumer.
Méndez
ICOBM ENTERPRISE
Executive Officer