Gabriel my service adviser is always helpful and friendly. I wouldn't go anywhere else as I always get great service on the two cars I take there.
4/14/2017
Mariana G. VERIFIED CUSTOMER
Excellent service! My car was ready by the expected time!!
4/14/2017
Teddy G. VERIFIED CUSTOMER
Juan is Always great!
4/14/2017
Efren M. VERIFIED CUSTOMER
Adrian Kim was very helpful, welcoming, and always with a smile!
4/13/2017
Jonathan T. VERIFIED CUSTOMER
Mr. Okimoto is very professional and courteous.
4/13/2017
Veronica M. VERIFIED CUSTOMER
Im hoing next check-up it'll only indicate, use 10-30 oil!
See u in 1,000 miles!????
P.S. the mechanic left one of their blue gloves on my passenger seat????
4/13/2017
Jose R. VERIFIED CUSTOMER
The actual wait for the A1 service to my Civic took more than the hour I was told to wait. Had I known the length of time I had to actually I would've made better arrangements for a my time.
4/13/2017
Jose . VERIFIED CUSTOMER
Estoy satisfecho porque yo no tuve q pagar nada y en esta ocacion (mi primera vez) todo fu muy bin y todo muy rapido deje mi carro por la maana para que le cambiaran las bolsas de aire delanteras y lo recogi por la tarde, todo muy bin en cuanto al servicio personal! En cuanto al trabajo realizado no puedo yo darme cuenta que Isieron ni como! No se nota nada!! GRACIAS.
4/13/2017
Aurelio A. VERIFIED CUSTOMER
My son en low driver the car I'm only co-signer, thank you for you message.
4/13/2017
William S. VERIFIED CUSTOMER
Great service. Thanks
4/13/2017
Todd W. VERIFIED CUSTOMER
Call you back as he said
4/13/2017
Ty C. VERIFIED CUSTOMER
Ming Peng and everyone I dealt with were just fine. I am completely satisfied with their service. My comments are general in nature. Compared to other dealers I've used (WH Hills Honda, Scott Robinson, etc) there were less "extras" at el monte Honda. The others offer donuts /gourmet cookies and good coffee in the waiting room. They also have complimentary car wash. Not a huge deal but it's nice to have with the other dealers.
4/12/2017
Eric S. VERIFIED CUSTOMER
Manny Montoya is commendable!. I was extremely pleased with his politeness and professionalism. I liked him a lot. Every single employee should be like him. I hope he can be assigned to me every time I go to the dealer.
4/12/2017
Brian L. VERIFIED CUSTOMER
Quick and kind, got the job done right and cars running fine.
4/12/2017
Loan P. VERIFIED CUSTOMER
Unprofessional, long wait, staff ignored customers
4/11/2017
Haydee M. VERIFIED CUSTOMER
As always very quick and customer service was great.
4/11/2017
Jasmine R. VERIFIED CUSTOMER
Very satisfied with the service received today. Asked to be called if my car needed any additional work, and that is exactly what I was given. Thank you Mr Montes for handling everything thoroughly and I will be coming back for service soon.
4/11/2017
Lourdes C. VERIFIED CUSTOMER
I took a car that I had recently purchased there in to find out why the TPM light was on. I mentioned to the sales man that I want whatever the reason is for the light being on to be resolved/fixed. I was informed that it just needed to be reset. On the way home it went back on. I'm upset that my concern was not addressed.