You need more like adrian to your crew he is very helpfull
2/14/2017
MICHAEL M. VERIFIED CUSTOMER
Was taken care of right away
2/14/2017
Perla Z. VERIFIED CUSTOMER
Everytime i take my car for an oil change we get good customer service and thats very important to me.
2/13/2017
Gary S. VERIFIED CUSTOMER
Helped me out with towing my car. Ordered the park and got the car repaired quickly. I'm very happy with the service.
2/13/2017
Sam H. VERIFIED CUSTOMER
very effection
2/13/2017
Vay V. VERIFIED CUSTOMER
everything good
2/12/2017
MATTHEW G. VERIFIED CUSTOMER
Got off the freeway by the house and the tire pressure warning light came on.I guess Honda was too busy to service MY car correctly. I'm guessing that their answer will be to waste time and gasoline to go back to the dealership to have the problem that wasn't there before the service looked at.
2/12/2017
Ariana P. VERIFIED CUSTOMER
Great service had no problem was well attended
2/12/2017
Leticia H. VERIFIED CUSTOMER
Andy is a an awesome awesome person that explained everything to me and answered my questions. Would love to work him again
2/12/2017
ELISA C. VERIFIED CUSTOMER
Fue una atencion muy buena con el servicio prestado.
2/12/2017
David B. VERIFIED CUSTOMER
Juan is a great services representative. Promise my car on time. Explain my car repairs in details. His services is excellent.
2/12/2017
JUAN S. VERIFIED CUSTOMER
I wasn't too happy with my service today... I had an appointment at 8:30am and didn't get out of there till almost 11:30am. Three hours for an oil change and tire rotation. Really??? First off a rep called me to tell me my vehicle was ready when in reality it wasnt... It turns out they were giving me the wrong vehicle. I also got charged 25 for tire rotation, which I argued about and not till they realized they pulled up the wrong car did they listen to me and they gave me a refund... Then apparently they needed another half hour to finish up much vehicle because it still wasn't ready!!! / not a happy customer!
2/12/2017
RICHARD S. VERIFIED CUSTOMER
Juan Montes and all the staff went above and beyond for me and my vehicle. No BS because I am a service advisor too and I know the challenges of the automotive industry. I always take notes from you guys as I also learn from the great service provided to me and my Honda Accord. It's running awesome because of your team! Thanks to you all. Cheers!!
2/12/2017
MARIA M. VERIFIED CUSTOMER
Andy was great, he was very courteous and knowledgeable. I expressed the concern I had regarding my tires and brake pad to Andy and he knew exactly what I was talking about and offered suggestions to repair the issue. He gave me an explanation as to what could be wrong with my car and looked up brake pad and tire prices. All on a busy Saturday morning. I tend to put off servicing my car because I hate coming into the service department at Nelson Honda but Andy made my experience a whole better. The next time I come in, I will definitely look for him to take care of my Accord.
2/12/2017
Kenny L. VERIFIED CUSTOMER
Great service
2/12/2017
FAUSTO F. VERIFIED CUSTOMER
Kenneth Okimoto was a great help! Everything was quick and felt like I was in and out in no time at all! Keep up the great work
2/11/2017
Juan M. VERIFIED CUSTOMER
Wasn't expecting to spend 120 on a oil change
2/11/2017
Shaopeng H. VERIFIED CUSTOMER
Your service is very good. I'm glad to work with you
2/11/2017
Vania R. VERIFIED CUSTOMER
Andy Vuong was very professional and polite and my car was done quickly!