I usually have a great experience at Honda El Monte. This time felt like I was being sold as soon as I drove into the service station. I never received my copies of paper work about how my car is doing. Very disappointed
3/2/2020
Georgiana E. VERIFIED CUSTOMER
Great customer service from Andika.
3/1/2020
Anthony G. VERIFIED CUSTOMER
Ming peng got me in and out in a shorr amount of time and did a great job with customer service
3/1/2020
Mai L. VERIFIED CUSTOMER
Andy Vuong provided an excellent service and look forward seeing him every time.
3/1/2020
Erica S. VERIFIED CUSTOMER
Keep getting over charged and coupon denied bad service
3/1/2020
Alan C. VERIFIED CUSTOMER
Ok
3/1/2020
Yohan C. VERIFIED CUSTOMER
Manuel Montoya is awesome. He made sure my car issues is taken car of. When I told him that my car had rattling noise in cold whether, he made sure the tech test-drove the car right away unlike other service advisor that left my car in the sun before test-drove it. When Manuek asked if I could leave the car overnight, I agreed to it right away. He made sure someone took me home when the shuttle driver was not available. I really appreciated his effort. I've had multiple service advisors in the past at your dealership and Manuel is by far the best and he listened to my car issues unlike others that just took a note but not listening. Thank you Manuel
3/1/2020
Ho Lun. VERIFIED CUSTOMER
Andy is doing a great job demonstrating professionalism and excellent customer service.
3/1/2020
Kevin R. VERIFIED CUSTOMER
Had an appointment at 8:30, arrived around 7:50. Didn’t get my car back till 10:30. Horrible service and no point of having an appointment if you’re going to wait 2 hours
3/1/2020
Juan S. VERIFIED CUSTOMER
I liked the txt communication and service personal are very friendly and polite I would definitely recommend you guys thanks
3/1/2020
Lam Wing. VERIFIED CUSTOMER
????good
3/1/2020
Kimberly M. VERIFIED CUSTOMER
Thank you
3/1/2020
Jolene C. VERIFIED CUSTOMER
would appreciate shuttle service back to pick up car. Was told that was not offered.
3/1/2020
Adriana C. VERIFIED CUSTOMER
Great service very happy thank you
3/1/2020
Paula R. VERIFIED CUSTOMER
No problem
3/1/2020
Raul G. VERIFIED CUSTOMER
Andika was very professional and great service the time my Honda Pilot was taking care of. Thank you Andika!
2/29/2020
James M. VERIFIED CUSTOMER
I asked to have the map lights fixed. They did nothing. The rest of the service was fine