Ryan was super helpful and provide exceptional customer service. Ryan took his time to explain the importance behind each maintenance needed for my vehicle.
2/29/2020
Glenda R. VERIFIED CUSTOMER
Good service and good customer service
2/29/2020
Jose E. VERIFIED CUSTOMER
Good service!
2/29/2020
Carol W. VERIFIED CUSTOMER
Mr. Peng was very professional and answered all question I had. Thank you!
2/29/2020
Cam L. VERIFIED CUSTOMER
Mr Manuel Montoya is an excellent service consultant. He took care of my car maintenance needs. I am looking forward to schedule my car maintenance with Mr Manuel Montoya again. Thank you so much .
2/29/2020
Chi D. VERIFIED CUSTOMER
very nice and welcoming. clearly explained on what I need to do on my vehicles.
2/28/2020
Bang Kit. VERIFIED CUSTOMER
He is a professional. Excellent!!!????????????????????
2/28/2020
Hong K. VERIFIED CUSTOMER
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2/28/2020
Angela P. VERIFIED CUSTOMER
You guys should offer rental cars to customers. My rental car experience was a nightmare and I wasn't offered one until I called the manager and by the time I went to pick it up, my vehicle was ready. My service advisor did a great job otherwise.
2/27/2020
Ricky N. VERIFIED CUSTOMER
I came in for a defective sliding door not closing on my van. The service coordinator said that he could not duplicate the problem therefore they could not fix it. I pick up my van and come home and again my door will not fully close. I wasted an entire day bringing my van in to get the door fixed and will have to waste another day bringing it in again.
2/27/2020
Ruby C. VERIFIED CUSTOMER
Thank you so much ming peng for always helping me service my car . And u been my service guy since i bought my 2009 honda accord
2/26/2020
Fengxia H. VERIFIED CUSTOMER
Thank you
2/26/2020
Juan H. VERIFIED CUSTOMER
Thankyou for helping fix my A/C
2/26/2020
Ryan T. VERIFIED CUSTOMER
Rude Service Advisors and this is my last time of coming here. I'll go elsewhere who would appreciate me as their customer and my business even if cost me to drive further .
2/25/2020
Walter W. VERIFIED CUSTOMER
He provided me the answers I asked about.
2/25/2020
Peter &. VERIFIED CUSTOMER
Andy have good service for us is excellent. We will back for the next service.thanks andy
2/25/2020
Abram P. VERIFIED CUSTOMER
****-****-xxxx / ****-****-xxxx
Came in Feb 6 for an Oil Change + Multipoint Inspection
Called on Feb 22 because my transmission dipstick was not put back. Pink said the part would be ready upon my arrival at 9 AM
Feb 22 9 AM - Was told the part was NOT available by the sales reps inside. Waited ONE HOUR to speak to a manager to fix the problem caused by the FEB 6 visit. Went to the service department myself to explain situation. They told me the same thing, and THEN was told that the part was available, to go with Nick. The part was then readily available by Nick. Nick helped me out ASAP. HOWEVER, I still waited an HOUR for nothing. No communication between inside reps and service department. I believe I should be compensated for
1 Service not being done correctly
2 Having to come back to fix issue
3 Waiting an hour for a part (that was so simple I put it in myself)
4 Not one manager available to compensate for the three inconveniences
5 Having to go BACK to this dealer because Service Director and Parts Manager were not available on Saturday Feb 22.
Please advise on what compensation can be made!!
2/24/2020
Qiting H. VERIFIED CUSTOMER
Very good service!
2/24/2020
Chuck K. VERIFIED CUSTOMER
Andy was very approachable, kind and helpful during my visit. He helped to answer my questions. 5 / 5 stars service