While I'm completely satisfied, it was very expensive for the diagnosis for a expensive repair. Nonetheless, I appreciate Ken's professionalism and the time he spent to educate me.
10/18/2016
El Monte. VERIFIED CUSTOMER
Demitra is always helpful and courteous
10/17/2016
Josephine G. VERIFIED CUSTOMER
Amazing service! When I pulled up Richard was extremely nice and helpful. I told him that my service light went on and he told me what services the car would get done. He went to get another worker to come talk to me about the exact service I need to get done as well as the price. Adrian Kim came and talked to me about this and he gave me an estimate of waiting from an hour to and hour and a half. Richard and Adrian were extremely helpful and nice and had told me if I needed anything while I wait, to let them know. It ended up taking an hour and again the both of them were helpful with the questions I had about future services. Extremely satisfied with the service I got from both Richard and Adrian. People like them make the experience at Honda great!
10/17/2016
sandra c. VERIFIED CUSTOMER
Great super easy experience... Manuel Montoya was extra helpful
10/17/2016
Len L. VERIFIED CUSTOMER
Juan provided great customer service
10/16/2016
Maria B. VERIFIED CUSTOMER
Juan Montes always makes me feel welcome and answers all my questions.
10/16/2016
Georgina V. VERIFIED CUSTOMER
Andy is the best!Andy is the only reason I go to Nelson Honda. He always provides me the best customer service. He always has a smile on his face!I want to say thank for always providing the BEST customer service.
10/16/2016
Jimmy L. VERIFIED CUSTOMER
Professional. Job finished on time as promised. Very efficient team.
10/16/2016
STEPHANIE R. VERIFIED CUSTOMER
Everything done was in a timely manner and very well done.
10/16/2016
Cynthia B. VERIFIED CUSTOMER
Manny was very professional and did my service in a timely manner. He also organized on time shuttle service to and from work while my car was being serviced.
10/16/2016
David B. VERIFIED CUSTOMER
The services was excellent. Juan keep me happy by having the car done by a certain time.always leave with good service.
10/16/2016
JOSE S. VERIFIED CUSTOMER
Ken was very professional
10/16/2016
Martin H. VERIFIED CUSTOMER
Good job
10/16/2016
Joe H. VERIFIED CUSTOMER
How about some service coupons.
Everything else was great.
10/16/2016
LINDA S. VERIFIED CUSTOMER
The team did excellent work on my Honda. It is always nice to see your car is as clean when you pick it up as it was when they received it. I appreciate the way the service adviser Ken explained the replacement of the airbag.
Thanks Nelson Honda
10/16/2016
GILBERT M. VERIFIED CUSTOMER
Good
10/16/2016
Sara C. VERIFIED CUSTOMER
Courteous gentleman
10/16/2016
LEIDY Y. VERIFIED CUSTOMER
Juan Montes was very helpful and provide great service during my 1st service visit. Will definitely recommend him.
10/15/2016
DAVID R. VERIFIED CUSTOMER
Good service
10/15/2016
Chi T. VERIFIED CUSTOMER
The attendant who helped me was extremely kind and thoroughly with the whole process. He was able to provide help with other issues concerning the vehicle. All in all, he was very patient and friendly!