Car Pros Honda El Monte Auto Repair Service Center

Excellent Srvs and good work and good customer stvs from parts dept very satisfied

Experience and service was excellent! Was in and out in no time????

Very satisfied!

Manny the service provider was great. Comming back and scheduling all my service appointments with him.

The first dealer that my mom and dad went to check out Honda's was Nelson Honda and they couldn't have made a better choice. From the moment that they got there, Jesus Silva, a Sales & Leasing Consultant came to help them and he was incredibly nice, honest, and very professional. My sister, Gilda, and I, went later that same afternoon to go look at the cars and Jesus helped us out. He was incredibly nice, professional, and very honest. One of the things that we loved about him is that he never, ever made us feel pressured into buying the car. We loved that he also took the time to answer all of our questions, concerns, and doubts. Jesus' manager, Dave, was also very nice and professional. We felt so relaxed and knew right away when we saw the car that it was the right one for us. We bought the car. On the day that we went to pick up the car, we were helped out by Mark Aguirre, a Sales & Leasing Consultant. He took the time to explain to us all of the features that the car has. He was so nice and patient with us. About two weeks ago, we noticed that the molding on one of the doors had holes. We called Jesus and he told us to bring the car to service and ask for Andika Citra. We went over to service and Andika came to meet with us. From the moment that he greeted us, he was incredibly nice and very professional. He explained everything to us and ordered the part that we needed. We went back for service when the parts were in. Once again, Andika was incredibly nice. He made this experience a lot easier. We are incredibly grateful to Andika for having helped us out. We cannot say enough about him, he truly makes a difference. We are incredibly grateful to Jesus, Mark, Andika, Dave,and also everyone that played a part in helping us purchase the car. We have never met such nicer, professional, and honest people as them. We will definitely be taking our car to service with Nelson Honda in the future and we will definitely recommend Nelson Honda to all of our friends. Thank you for everything.

Andy Vuong was a great help. It was a great experience with Andy. I would definitely recommend people to Andy

Came in and expected to leave the car for at least half the day as it states in the Letter I got from Honda, was in and out of this place in 30mins. Andy Vuong is different from the other service managers I have come accross with Honda, he's very friendly, very accomodating, the guy even opened my door for me before I was leaving because I was holding my coffee and my lunch bag, as well as updated me regarding the status of my car service personally. he literally walked back and forth to the guest service area to notify me of the status on my car. I never been to this Honda before but since the West Covina location has horrible customer service I went to this one. Immediately This place gave me a very positive vibe. highly recommended to go here if you need service or a new car. Go see Andy

I got charged for my oil change when i thought it was supposed to be free ,

Fantastic team. Congratulations

Very impressed.

Great Service!

Juan Montes, kept me informed and my car was ready at the time he quoted me.

Fast service! So convenient.

Very friendly personnel! Good job on keeping me updated throughout the whole process. Definitely will bring my car back for service!

Manny was a very helpful person that has great customer skills. Thank you for having such cheerful helpful personal Nelson Honda.

Friendly services, definitely will return back for future services.

Manny has always taken care of my needs. He exemplies team building and what customer service should be. He's always pleasant and has a great attitude and does his job with a smile. I would highly recommend customers to come see him.

Very friendly gentlemen. I felt very convertible talking with him,and asking questions

Regular mechanic was unable to fix car. Honda fixed it fast with excellent service

Excellent