I was very satisfied with the quick service oil change and tire rotation. However, in my first service email for the first complimentary service, it included a free car wash along with oil change, tire rotation, multi point inspection. The honda employee said they did everything but I notice that the car was not washed once I was leaving. I even presented the email in the beginning before the service. Now I question if a multi point inspection was done or not..
7/24/2016
Anthony G. VERIFIED CUSTOMER
Michael and ken have great customer service and made my visit to Nelson Honda a great one!
7/23/2016
Salomon V. VERIFIED CUSTOMER
I appreciate the good customer service and for the thorough explaining of the work that was done on my Honda.
7/23/2016
Daniel S. VERIFIED CUSTOMER
Car was delivered right on time. Gabriel is a great service advisor. I will be back and refer friends.
7/23/2016
Alvin W. VERIFIED CUSTOMER
Ken is an amazing customer service rep
7/23/2016
Sylvia S. VERIFIED CUSTOMER
Top notch service from start to finish
Thank you
7/23/2016
LUCIO T. VERIFIED CUSTOMER
You guys did a great job
7/23/2016
SANDY M. VERIFIED CUSTOMER
You wash my car after my oriole change and my windows are so smeared I almost got in an accident on the way home because I can't see out of them I would've rather had a dirty they were better off than after you wash them
7/22/2016
Edward R. VERIFIED CUSTOMER
Andy is such a great rep! He makes my visit always so welcoming, warm and easy!
7/22/2016
JAMIE V. VERIFIED CUSTOMER
I'm happy with the work done on my car. It took a while but Demtria (I think that's how you spell her name?) explained what was happening and was really nice. Thank you very much for helping me ????
7/22/2016
Jose G. VERIFIED CUSTOMER
Thank you berry much.
7/22/2016
Carlos Edmundo. VERIFIED CUSTOMER
Nobody from the service department knows how to upload apps into the infotainment system of my car.
7/21/2016
Johnny T. VERIFIED CUSTOMER
No comments
7/20/2016
Ruben P. VERIFIED CUSTOMER
Excellent custumer service maybe anither shettle driver. Other than that im very happy thank you????????????????????????????????
7/20/2016
Be H. VERIFIED CUSTOMER
Excellent
7/20/2016
Jobin V. VERIFIED CUSTOMER
The best part was the extremely friendly nature of Jose Luis Alpizar and the staff in general at Nelson Honda. I plan to come back for more deals in future.
7/20/2016
Roberto L. VERIFIED CUSTOMER
Good work and kind people, very good service???
7/19/2016
EVELYN N. VERIFIED CUSTOMER
Andy was great. Really informative, courteous and helpful. You can tell that he genuinely cares about his customers.
7/18/2016
Mario Antonio. VERIFIED CUSTOMER
Thank you for your good service!
7/17/2016
Tuan B. VERIFIED CUSTOMER
I was instantly greated by friendly employees. Andy has always been extra helpful. Everyone in the service department is always doing the most for their customers, making sure their customer leaves with their issues resolved and satisfied.