The receptionist was very helpful. I ready appreciate her help.
6/28/2016
Childrens Dental. VERIFIED CUSTOMER
Every thing is perfect
6/28/2016
Yee Dich. VERIFIED CUSTOMER
Very good !
6/28/2016
John M. VERIFIED CUSTOMER
Good customer service and the mechanic took time to talk with me an show me some problems with my vehicle. Thank You,
6/27/2016
Jason L. VERIFIED CUSTOMER
Jackie did an excellent job ! Coming from a manager point of perspective She had a great service skills and able to fit me in for a quick oil change while all other dealer ships were "booked " . She did an excellent job and answered every question I had , excellent employee ! I got my car at the norm reeves on West Covina and ever since then the customer service dropped and never contacted back by anybody . I like Nelson Honda and might be doing business with them in the future , excellent customer service and team work at this location .
6/26/2016
Wilfrido U. VERIFIED CUSTOMER
It is a pleasure to be attended by Manuel Montoya.
6/26/2016
PRISCILLA C. VERIFIED CUSTOMER
All the employees had great customer services !
6/26/2016
Jeffrey O. VERIFIED CUSTOMER
Good service
6/26/2016
Richard B. VERIFIED CUSTOMER
I came in for a Continental tire that had an inexplicable leak that was irreparable. This happened when the vehicle had only 375 miles on it. The gentleman who assisted me was very helpful and friendly. Fortunately the replacement was paid for by by the extended service plan I purchased for 2500, except I had to pay the sales tax. I hope these aren't lousy tires that Nelson Honda is putting on the new cars they are selling. Time will tell.
6/25/2016
Victoria S. VERIFIED CUSTOMER
For starters I'm just really disappointed with the whole Honda brand. I really made the transition from Kia to Honda because of the reputation Honda has. Right after purchasing my car it had a problem. It took me multiple times visiting the service department before my issue was addressed and eventually fixed. Then when I pick up my car it has black stains on it from what I am assuming the service workers uniform. I have had my car for maybe a month and haven't even let my kids eat in it, just to pick it up and see that no one had consideration. Although my car was quickly wiped down the impression was already made.
6/25/2016
BEATRIZ M. VERIFIED CUSTOMER
Manny was super helpful & super nice! Give him a promotion!
6/25/2016
Martin V. VERIFIED CUSTOMER
Good job
6/25/2016
STEPHEN K. VERIFIED CUSTOMER
Gabriel Peng is very helpful, and keep me posted the progress of fixing my car.
6/25/2016
Rosanna O. VERIFIED CUSTOMER
Juan Montes was very friendly and helpful.He listen to my concerns about my car. I appreciate how informed he was about what services I needed. :)
6/24/2016
Joann H. VERIFIED CUSTOMER
My servise advisor kept me informed about my car. Was done in a timely fashon.
6/24/2016
Colin V. VERIFIED CUSTOMER
This is the 3rd time I have brought my car in for the same problem. I understand that sometimes you cannot duplicate the problem however, if I know what the problem is and I tell your service writer what the problem is then you should listen to your customers. I am not a stupid girl who knows nothing. I am an intelligent customer who has gone through this before AND worked for a car dealership in the service department.