Great experience, Manny Montoya is a stand up guy. He went above and beyond to make sure I was satisfied and always kept me updated on progress. Thank you Nelson Honda !
5/15/2016
Leely L. VERIFIED CUSTOMER
Awesome!
5/15/2016
Reny Adrian. VERIFIED CUSTOMER
Gabriel always gives excellent customer service. Great job!
5/15/2016
Xinyu S. VERIFIED CUSTOMER
It cost me more than 500 hundred dollar just for simple service. There's aa almost 400 dollar labor fee applied but the service only last less than one and half hour which does not make any sense. The products listed on the reciept is over-charging. I know my car, a two door Honda Civic only need replace 4 unit of oil but there are 5 unit of oil on my list.
It is just insane to charge 500 dollar for a service of a three years used 18,000 dollar car. I'm very not satisfied with the service you provided and I will never return to this place again. I will tell all my friends not to come. If this is a normal fee for service, I will seriously consider not keeping the car because this is too much for me. I have been doing service for my car at this place for three years and has never been treated like this.
Please contact number ****-****-xxxx for follow up, if you still want to improve your service.
5/14/2016
Maria G. VERIFIED CUSTOMER
It's always a pleasure everyone is kind, very helpful, with every question we had they answered with great detail. I love going there, everything always goes smoothly and I don't feel rushed.
5/14/2016
Felisha G. VERIFIED CUSTOMER
The staff was very friendly! Walked me through the entire inspection! I was there an hour at the most!
5/14/2016
Javier C. VERIFIED CUSTOMER
This is the third time I've been helped by Andi in the service department and he is always really nice, helpful, and very informative and answers any questions I have. I will keep coming here and hopefully be helped by him. Thanks!
5/14/2016
Michael A. VERIFIED CUSTOMER
service was better for a follow up on spare car key issue. service seem to forget about calling customer when the car is done around 5pm when they are about the get off. relied on checking email instead of waiting for their call. could work on that issue.
5/13/2016
Crystal W. VERIFIED CUSTOMER
service is satisfactory except car was not washed.
5/13/2016
Eric H. VERIFIED CUSTOMER
Fast oil changed today; less then 40 Minutes wait time. Thank you.
5/12/2016
Wendy C. VERIFIED CUSTOMER
The people where very nice and professional.
5/12/2016
Joyce .. VERIFIED CUSTOMER
Great customer services!
5/11/2016
Madeline V. VERIFIED CUSTOMER
VERY SATISFIED THANKS
5/11/2016
Kathy N. VERIFIED CUSTOMER
Friendly staff and got the job done
5/11/2016
Maria J. VERIFIED CUSTOMER
The young lady who initially assisted me was friendly, knowledgeable and professional ....I love my Honda Dealer
5/10/2016
Tricia G. VERIFIED CUSTOMER
Prices are to high and the last time that I was there I really needed a major service, which you could check what my mileage was at the time, and that would have been covered under my warranty but instead all that was done was an oil change and my warranty expired. That, coupled with the fact that there isn't offered any discounts for multiple types of services in a single visit, i.e. today I needed a oil, oil filter, air filter and cabin filter, rotation, rear brakes changed and a new a/c condenser all at once, there was no discount off of the price which well exceeded 1120 at least as an attempt to keep my business
5/10/2016
Adel A. VERIFIED CUSTOMER
Always a great expirence
When dealing with Juan
5/8/2016
Andrea D. VERIFIED CUSTOMER
I am very satisfied with the service.
Thank you for Ms. Vornica to updated me the part arrive.
Thank you for Mr. Ken and Mr. Andika for help me to verify my contact info..
Thank you for the mechanic to help to replace the airbags.
Have a wonderful weekend to all of you!
Sincerely,
Andrea D
5/8/2016
Loretta H. VERIFIED CUSTOMER
Thank you Nelson Your service was definitely top of the line.