It was a great and friendly experience. I had called during my lunch break to make and an appointment for the following day but Andy was able to fit me in that same day right after I got out of work. My overall experience was great and Andy was super friendly as well
3/15/2016
Jane Y. VERIFIED CUSTOMER
As always, Gabriel Peng was courteous and professional.
3/13/2016
Man I. VERIFIED CUSTOMER
very good
3/13/2016
Rita B. VERIFIED CUSTOMER
The first time I went to Nelson Honda I went for two reasons one was a oil change the other was a recall on the installation of my tires. When I got my car back there was a lump on one of my tires the size of a tennis ball! I pointed it out to the technician and he said it was nothing and three days later the tire went flat and left me stranded on the hi-way!!!!! Then I went back yesterday for a oil change and when I was driving home on the freeway all of these service lights and messages started popping up on my dash board computer screen and now I have to miss work tomorrow to take the car back!!! I'm very upset and frustrated !
3/13/2016
Stephen K. VERIFIED CUSTOMER
Ken Okimito has provided an excellent customer service. Thank you, Ken.
3/12/2016
Jose S. VERIFIED CUSTOMER
Mr. Gabriel the serviceman is the best. They will explained to you the problem of your car. Good attitude and good manners. I will give him a excellent score and I will recommend him to be a manager. I'm excellent satisfied because of him.
3/12/2016
Calvin K. VERIFIED CUSTOMER
Excellent customer care.
3/12/2016
Humberto B. VERIFIED CUSTOMER
Muy contento por el servicio y el sr. Gabriel Peng muy amable y cortes gracias
3/12/2016
KHUN P. VERIFIED CUSTOMER
The service adviser did not told me clearly before fixing my van&charge ! It good for the dealer in the short term,but is not good for the customer &who you relly on?
3/11/2016
Maurice Z. VERIFIED CUSTOMER
Kenneth O. Was extremely attentive, helpful and professional. He made my difficult situation run smoothly and quickly, and I was pleased with the overall experience
3/11/2016
Amanda L. VERIFIED CUSTOMER
Your salesman are so patient with me. They are excellent. thanks for all the help. I will tell all my friends about my experience.
3/11/2016
Hae K. VERIFIED CUSTOMER
Professional work was done.
The technician, Andy was very kind and courteous.
3/10/2016
Duane D. VERIFIED CUSTOMER
Oil change, in and out, in less than an hour.
3/10/2016
Donna L. VERIFIED CUSTOMER
Service was fast and completed quickly. I was kept informed of everything done. No complaints.
3/10/2016
Joan N. VERIFIED CUSTOMER
I was fully accommodated and was in and out of the service center at the right time. In fact way earlier than i expected.
3/9/2016
ROSARIO C. VERIFIED CUSTOMER
Was there at 7am I was done before 8am.. Pain free and in and out
3/9/2016
Rama R. VERIFIED CUSTOMER
Had a good experience.
3/8/2016
Leticia R. VERIFIED CUSTOMER
They were really polite and ask if everything is fine
3/8/2016
Lai fun. VERIFIED CUSTOMER
Okay
3/8/2016
Jose P. VERIFIED CUSTOMER
Gabriel in the Service Dept is tops and took good care of my repair issues.
Thank you.