I took my car in for oil change and it was done in less than an hour. I am very happy with nelson Honda.
2/12/2016
Robert B. VERIFIED CUSTOMER
Manny was very helpful in answering all my questions and providing professional service. Thank you so much!
2/12/2016
Xing G. VERIFIED CUSTOMER
Andy Voung is a great employee, I have great experience with him at your shop
2/11/2016
DAVID C. VERIFIED CUSTOMER
Andy is a dedicated advisor, knowledgable & friendly.
2/11/2016
Kern L. VERIFIED CUSTOMER
It's great
2/11/2016
Faye L. VERIFIED CUSTOMER
Thx.
2/10/2016
Iris R. VERIFIED CUSTOMER
Absolutely happy with the customer service at Nelson Honda.
2/10/2016
Miguel L. VERIFIED CUSTOMER
Been taking my Honda there for 13yrs!!! Very satisfied.
2/10/2016
Arjun N. VERIFIED CUSTOMER
The only thing I did not like was not having exterior wash which was promised.
2/9/2016
Sidharth S. VERIFIED CUSTOMER
Mark Aguirre and Anibal Vargas were great and very patient. They tried their best to satisfy any concerns and resolve any issues I had regarding the purchase of the car. The salesmen were also very knowledgable about the car which was a plus.Tony Lee was also very helpful and tried to get me the best deal possible for me. Overall I'm very satisfied with my experience here at Nelson Honda.
2/9/2016
Alma L. VERIFIED CUSTOMER
I ALWAYS GET MY OIL CHANGE AT COMMUNITY HONDA WHITTIER BECAUSE ITS CLOSE TO MY HOME, BUT AFTER MY FIRST TIME AT NELSON HONDA IN EL MONTE I WAS SO SATISFIED WITH THEIR SERVICE AND GREAT CUSTOMER SERVICE I AM NOW GOING TO TAKE THE TIME TO DRIVE OUT TO EL MONTE FOR MY FUTURE OIL CHANGES. GREAT JOB GUYS!
2/7/2016
Aleli T. VERIFIED CUSTOMER
The maintenance staff gave a thorough check, a couple of adjustments, and changed my oil. However, the charges for labor were hefty and expensive. Also, I only requested for an oil change. I'm disappointed that the representative, I spoke with, insisted that I take the full maintenance package. He explained that it depends on the mileage. Oh well, I guess it's a hard lesson for me. Overall, I'm satisfied with the maintenance.
2/7/2016
Curtis L. VERIFIED CUSTOMER
Great service.
2/7/2016
XINGYI L. VERIFIED CUSTOMER
It is my third time to do maintenance here.
I always made an appointment online before I came. For the first two times, I did not select any advisor via making an appointment.
But yesterday, when I booked my third appointment for my car, I chose Mr. Peng to be my advisor.
However, when I came here, Mr. Peng seemed like busy helping another customer. Finally when I got a chance to talk him about my appointment, it seemed like he did not know there's such a thing. And then he asked me if I booked an appointment online by myself. And I said yes. He said he's busy with other stuff so he let me wait for about 10 mins.
While I'm waiting, another advisor called Andy came and helped me with my maintenance. He is nice and helpful.
I just want to know if I can not see the advisor I chose, then why the system still let me choose.
2/7/2016
Daniel H. VERIFIED CUSTOMER
Very helpful and i was given a coupon towards my oil change. I love Nelson Hondas friendly staff and as long as they stay that way I will always be back
2/7/2016
Gabriela . VERIFIED CUSTOMER
Fast and reliable
2/7/2016
Corinne M. VERIFIED CUSTOMER
service was great, my serviceman was extremely helpful and kind, he was trustworthy would recommend him his advice anytime, thank you andika
2/7/2016
Angel M. VERIFIED CUSTOMER
Everything was excellent
2/7/2016
THERESA A. VERIFIED CUSTOMER
Great team! Victor, Chris Felix and Manny Montoya, kept me informed and we're very pleasant!!