Salesman who helped me after I picked up my car wasn't very pleasant and I am not sure I will come back to the dealership again.
10/12/2015
Alan T. VERIFIED CUSTOMER
Not a good experience went there, I am a new customer, and my friends was invited me there, he told I can get a better deal and better service there, but after finished I was so disappointed, you are not honestly doing business, the guy who take care me write down a number 28.88 on the pepper,after he changed 32.99 and after service that guy go to eat lunch tell me it is ready for pick, ones I come in, another guy who said just wait until the first get back,because he is only guy can help me. 10 minutes past not came back,the second guy tell me I can purchase it and pick up my car, he said 28.88 first, and I give him my credit card, and on the pepper that number was not clear because the first guys rewrite that number and then he call him and tell me a lot of boushit to explain he was really don't know. On the pepper that is absolutely nothing, not general car check up, not clear detailing list, not professional, finished work and just leave my on the road side under the sun,no car wash, unknownin cupon program(only you guys know that's why you can say anything), not responsibility people, that's all you have.
10/11/2015
Emmanuel R. VERIFIED CUSTOMER
A bit disappointed when I was told that they don't do complimentary car wash
10/11/2015
Brenda B. VERIFIED CUSTOMER
Manuel Montoya was very quick with the paperwork, friendly and fixed my car.
10/11/2015
Shirley W. VERIFIED CUSTOMER
Appreciate the excellent service to our car and the outstanding, very polite information provided by your service rep, Gabriel Peng.
10/11/2015
Xinli G. VERIFIED CUSTOMER
Kind service and in-time completion
10/11/2015
Pristine F. VERIFIED CUSTOMER
Can Nelson Honda please lower the prices on parts and labor.
10/10/2015
Mark C. VERIFIED CUSTOMER
Vrry professional, effecient
10/10/2015
Shelley S. VERIFIED CUSTOMER
Good...but, the waiting time is too long.
10/10/2015
Handa Y. VERIFIED CUSTOMER
very good services and the service department has a good staff. I went across one sales person: edgar is very helpful..i think I will come by to buy my next Honda... mr. Handa Y
10/9/2015
Cindy L. VERIFIED CUSTOMER
I would like to thank John **** for helping me, he was very professional and helpful with the service that I had with Nelson Honda on Wednesday 10/7/15.
10/9/2015
Noe L. VERIFIED CUSTOMER
Gabriel by far is the best service advisor. I also met his technician Oscar, never had I met someone with so much automotive knowledge.
10/8/2015
Alejandro C. VERIFIED CUSTOMER
John was a great first point of contact. The entire staff was friendly. If your prices weren't as high as they are, I would always come here. Thanks!
10/6/2015
LETHU T. VERIFIED CUSTOMER
Didn't explain what was done and was not done. when I got home, read the report, have question, no one to ask.
10/6/2015
Martin L. VERIFIED CUSTOMER
The service was great & they resolved my problem fast. The employees are very friendly & very helpful. Couldn't be more satisfied best experience compare to others.
10/6/2015
KENICIA L. VERIFIED CUSTOMER
friendly, efficient staff. John, the service asst., actually gave me a short instruction session on my vehicle. I was very appreciative of that.
10/5/2015
Veronica M. VERIFIED CUSTOMER
Juan is always great to work with!
Thank you, Juan!!
:)
10/5/2015
Quach A. VERIFIED CUSTOMER
they said that my car be all painted outside from what I was told that it was so much that the whole outside of the car would be painted but it just place and piece not the whole car like they said they would then why did I have to pay a 200 deductible if you told me that the whole outside of the car be painted not just in only some places?
10/4/2015
Jerry W. VERIFIED CUSTOMER
Stated that battery fall below the lower limit and needed to be replaced. Come and checked. There were some residue around terminal which were cleaned. Checked charge, which was perfect. In addition, saw the Honda 100 month warranty sticker on the battery. I don't remember when the battery was replaced, but maybe this is something that could have been checked also.
10/4/2015
Adolf T. VERIFIED CUSTOMER
Manny is very attentive and very professional. Great customer service. I have recommended Nelson Honda to family and friends.