Only thing I would say was that the service advisor didn’t seem very friendly. Everyone else were nice.
7/14/2019
Robert P. VERIFIED CUSTOMER
Truly fantastic service and advice! Thank you all.
7/14/2019
Jing Xuan. VERIFIED CUSTOMER
Two times did not wash car exterior ,actually order already.
7/13/2019
Trinity C. VERIFIED CUSTOMER
Andy is
a) prompt
b) friendly
c) understood what i needed
d) responsive
great guy and the service was A+
7/13/2019
Bin L. VERIFIED CUSTOMER
Very satisfied thanks
7/13/2019
Ruben M. VERIFIED CUSTOMER
Andy is super in his job great customer service service that cares for his customers and is there for any questions or issues i have about my car i wont take my car anywhere else
7/13/2019
Suojie F. VERIFIED CUSTOMER
So far so good
7/13/2019
Joshua M. VERIFIED CUSTOMER
The best service I’ve ever had anywhere to date!! It all began with a phone call to the parts department for a quote on a battery, to being informed that I might not have to purchase one if mine is still under warranty. From there I was transferred over to a very helpful representative who was able to schedule me an appointment THAT SAME DAY, showed up spoke to nick ( great guy very friendly) and 45 minutes later I had a new battery installed at NO COST whatsoever. I couldn't be anymore satisfied, thanks El Monte Honda ????????????????
7/13/2019
Romeo Maclang. VERIFIED CUSTOMER
Ryan Perez took care of my car’s Service requirements that needs to be fixed.
Very satisfied with his Assistance.
Romeo Gabe
7/12/2019
Shengkui W. VERIFIED CUSTOMER
Good
7/12/2019
Nora C. VERIFIED CUSTOMER
Nick provided service with a smile. He was very polite and helpful, he answered all my questions and delivered the car as promised, within an hour. Thank you very much.
7/12/2019
Eduardo R. VERIFIED CUSTOMER
Ryan was a great service advisor. It was a little crowded so I did feel like he rushed to get me out since he had so many people waiting. Besides that everything was great. I hope my Honda Pilot stops giving me issues.
7/12/2019
Manuel S. VERIFIED CUSTOMER
Nick was extremely helpful and accommodating to my needs.
7/12/2019
Horacio F. VERIFIED CUSTOMER
Very nice men very professional!!
7/11/2019
Daniel S. VERIFIED CUSTOMER
Very informative and quick process thank you
7/11/2019
Johnny D. VERIFIED CUSTOMER
Excellent service, friendly and helpful
7/10/2019
Alex L. VERIFIED CUSTOMER
Thank you Mr Ryan for your assistance.
You were very professional and helpful with our service.
Best regards,
Alex G. López
7/10/2019
Ronald G. VERIFIED CUSTOMER
Great customer service. I am a loyal customer. Mr.Citra is a great representative of El Monte Honda.
Thanks......
7/10/2019
Jose D. VERIFIED CUSTOMER
I came to the service department for a recall for my 2007 Honda Accord. Gabriel met me with a smile and gave me a firm handshake. He asked me are here for a recall. I was surprised he guessed it right. Then he asked me, is this your son’s car. I said “yes”. He still remembers my son’s car after 2 years. While talking to me he noticed that the rubber around the driver side was loose he fixed with his bare hands for goodwill. Then he offered me the shuttle service and told the driver that I need a ride home. He then told me, my car will be ready at 12 noon. Finally, I barely got home when Gabriel message me that the car is ready for pickup pick-up. I applaud El Monte Honda for exemplary service. I strongly commend Gabriel for his excellent customer service.
7/10/2019
Rosie L. VERIFIED CUSTOMER
Ryan shows excellent service regardless of work pressure