Oil change was performed on my Honda Accord earlier today. None of the fluids were checked or topped off coolant and washer fluid. The oil life wasn’t reset either. I spoke to the manager today about the service . This is actually not the first time it’s happens. On my previous visits it also happened and I let one of the technicians know . Same reason why I don’t get any other services
Done there, not to sure if it will be done correctly!
6/15/2019
Lorraine M. VERIFIED CUSTOMER
As always Andy was courteous and upfront about what my car needed.
6/15/2019
Cesar C. VERIFIED CUSTOMER
Thank you for fixing my Honda. This is a safety issue and I am glad it was covered by your warranty. Andika is a great employee.
6/14/2019
Christina M. VERIFIED CUSTOMER
All other dealers I have dealt with was and vacuum vehicle whenever any kind of maintenance is performed
6/14/2019
Suk Ying. VERIFIED CUSTOMER
Thank you Gabriel!
6/14/2019
Ignacio B. VERIFIED CUSTOMER
Outstanding Service and Customer Support from Juan Montes!
6/14/2019
Mario A. VERIFIED CUSTOMER
Very nice guy and great customer service
6/14/2019
Xuan L. VERIFIED CUSTOMER
So nice service
6/14/2019
Suleima R. VERIFIED CUSTOMER
I’m glad I’m receiving this email I was satisfied with the exceptional customer service nick provided awesome employee at this location just wanted upper management to know he was very helpful I’ll definitely be coming back when my vehicle is due for any upcoming maintenance thank you nick!
6/14/2019
Lori Yoneko. VERIFIED CUSTOMER
Gabriel was great. Very friendly and attentive to detail.
6/14/2019
Ydoan N. VERIFIED CUSTOMER
Andy was very nice and courteous. My service was prompt.
6/14/2019
Shen O. VERIFIED CUSTOMER
Very good thank you very much
6/13/2019
Tiffany T. VERIFIED CUSTOMER
Andy was very professional and explained all the services performed on my car very thoroughly! Thanks again Andy! 10/10 would recommend.
6/13/2019
Thien N. VERIFIED CUSTOMER
Good services
6/13/2019
Gustavo B. VERIFIED CUSTOMER
It was a nice surprise to see my car cleaner than when it came in.
6/13/2019
Alfredo B. VERIFIED CUSTOMER
Always great customer service and always helpful and informative
6/13/2019
Victor T. VERIFIED CUSTOMER
I waited about 20 minutes to even get checked in for my service appointment I asked for help and was told that someone was on there way to help me as I saw the individual that helped me at the ended was doing absolutely nothing but hanging out just walking back and forth in the service department. The customer service here is absolutely horrible. When they confirmed my appointment it stated that there would be a free car wash and I later get back and discover that my car is still dusty. I am upset as this has been the worst service experience I have ever had.