Not happy with the customer service I received today. I had to look for someone to help me when I arrived. Oil change too long and the attempt to wash my car was not complete.I got a wet car and when I asked what happen the gentlemen that brought my car out said the blower probably went out. I will not be returning to this dealership.
5/19/2019
Joseph S. VERIFIED CUSTOMER
Juan always gives me his honest opinion on what needs to be done to my car and I trust him for that I will always take my car to him
5/18/2019
Lalo F. VERIFIED CUSTOMER
Gabriel was excellent. Got it all fixed and worked with us every step of the way. Prices were higher than we would've liked but I am very happy and satisfied with our experience. Glad to know we can put our trust in El Monte Honda and their mechanics. Very professional and job well done.
5/18/2019
Eduardo R. VERIFIED CUSTOMER
Nick is very kind. Wish all the employees at the service department were like him. Only thing is that I wish they would come up to the car because I don’t know the employees names so I didn’t know who my advisor was.
5/18/2019
Yen Cheng. VERIFIED CUSTOMER
GABRIEL provided a good service.
5/18/2019
Raymond C. VERIFIED CUSTOMER
Your service writer Andy was great.as soon as I got there He approached me and he greeted me. And he took care of my needs for my vehicle Which it was done and at reasonable time which was great thank you Andy and Honda Service Raymond C
5/18/2019
Marino N. VERIFIED CUSTOMER
I felt like I was being ignored when I arrived. There were many people all over the place but no one came over to say that some one would be over to help me soon. It appeared that no one cared.
5/18/2019
Jesse P. VERIFIED CUSTOMER
Nick was polite and made sure to keep me informed of my car’s needs. A plus service.
5/18/2019
Ricardo R. VERIFIED CUSTOMER
Good service
5/17/2019
Sai K. VERIFIED CUSTOMER
Good attitude and service!
5/17/2019
Justine O. VERIFIED CUSTOMER
Juan Montes, James and the rest of this team.are superstars!
5/17/2019
Martin C. VERIFIED CUSTOMER
Thx for the serr
5/17/2019
Daniel G. VERIFIED CUSTOMER
Andy was Great!
5/16/2019
Laurie F. VERIFIED CUSTOMER
I waited for the service to be completed. It was done timely and professionally.
Juan was very polite and helpful
5/16/2019
Frances L. VERIFIED CUSTOMER
Professional as always!
5/16/2019
Yesenia A. VERIFIED CUSTOMER
I've been coming with Andy for about 4 years or so. He is amazing, very nice person. Very knowledgeable. I'm always satisfied coming with Andy, my family and I trust him 100%. Thank u
5/16/2019
Veronica P. VERIFIED CUSTOMER
Great customer service explained all services needed
5/15/2019
Osvaldo A. VERIFIED CUSTOMER
Once I pulled into the appointment line, I feel that it took too long for someone to acknowledge me and assist me. Please fix that. Everything else went smoothly
5/15/2019
Tyler Y. VERIFIED CUSTOMER
“Prompt And Good Service a s Always At El Monte Honda