I was very dissatisfied with the service provided. I spent $1500 and my truck still has the same issue I originally brought it in for. The techs suggested services that my truck didn't need. Then they assured me the problem was resolved.
I had to retake it in and then told they could not fix it because they no longer made the part. I'm very upset and taken advantage off. I brought my truck to a Nissan dealership because I was under the impression you specialies on Nissan Titan's! I will never buy or recommend anyone to this establishment.
8/24/2020
Aimee T. VERIFIED CUSTOMER
Jeff is always super helpful and has great customer service. He kept me up to date with everything and my car was done at the time he promised. I would give my experience a 10 out of 10.
8/24/2020
Oscar H. VERIFIED CUSTOMER
Everything was good and done in a timely fashion. Carl was very professional and very helpful, he advised me on what my car needed to get done. I want to thank the service tech that did the work on my car , and I hope they got the texting situation figured out I know sometimes the computers don’t tend to work as we expect them to. Thanks again.????
8/24/2020
Louise V. VERIFIED CUSTOMER
Nissan of Tustin is lucky to have an Jeff. He is always great to deal with and goes above and beyond. I will continue to have my vehicles serviced at Tustin Nissan. Jeff deserves employee of the month!
8/23/2020
Raymond M. VERIFIED CUSTOMER
Very satisfied with Jeff’s Customer service.
8/23/2020
Allison R. VERIFIED CUSTOMER
Jared really helped me in a timely manner with my oil change and assured me that my car was in great hands. He had a great attitude and was excellent in customer service. I really appreciated the positivity especially in times such as these.
8/23/2020
Tara A. VERIFIED CUSTOMER
Thank you for great service and care to the situation!
8/23/2020
Angelica D. VERIFIED CUSTOMER
Its a little log story to tell by text message, I would prefer better to talk directly with someone. I also prefer to talk someone in spanish please
8/22/2020
Edgar F. VERIFIED CUSTOMER
Great service and communication.
8/22/2020
Guadelupe B. VERIFIED CUSTOMER
The team was efficient and thorough in the process of the care of my Nissan Sentra! I am very happy with the outcome of this service!
8/22/2020
James W. VERIFIED CUSTOMER
Thank you!
8/22/2020
Khalid A. VERIFIED CUSTOMER
I asked to put windshield wiper fluid, but it was not done
8/21/2020
Frank M. VERIFIED CUSTOMER
We are very happy with service we received from Jeff
8/21/2020
Teresa R. VERIFIED CUSTOMER
Thank youFor your service everything was great I appreciate you Caxio
8/21/2020
Yasser Z. VERIFIED CUSTOMER
Always fast and prompt to helping me
8/20/2020
Vaishnavi Ambadas. VERIFIED CUSTOMER
Good service
8/20/2020
Olga S. VERIFIED CUSTOMER
They always take care of me on every service thank you Tustin Nissan n the wonderful crew thank you cash!
8/18/2020
Doug F. VERIFIED CUSTOMER
Carl was great. The process went smoothly. I'll definitely be coming back.