You guys went out of your way to help me out. I was broke down on a holiday weekend , 7 hrs. From home. They got to my truck first thing after they opened, figured out what was wrong. Let me know, ordered parts and called me the next morning before 9:30 letting me know that someone was coming out to pick me up as I had no way to get to town and I’m 35 mins out of town. This was over the top customer service!!! I cannot thank them enough!!
6/3/2021
Roger C. VERIFIED CUSTOMER
I will be happy to discuss my feelings in two weeks after I return from a trip out West. I have already discussed this with Matt Clark.
5/29/2021
Dave W. VERIFIED CUSTOMER
Great fast service. Minor repair that was handled perfectly. Thank you.
5/29/2021
Barb O. VERIFIED CUSTOMER
Very friendly, and timely service. Coming back for more work.
5/27/2021
Clayton P. VERIFIED CUSTOMER
Great work
5/27/2021
Donald S. VERIFIED CUSTOMER
Very good service! Thanks Dylan.
5/25/2021
William V. VERIFIED CUSTOMER
They always take care of me!!
5/25/2021
Mildred M. VERIFIED CUSTOMER
Service was great, technicians friendly. But as I was leaving I noticed the check engine light on. Now you would think they would have noticed that also and mentioned that to me. But no. And when I parked and came back in to ask about it they wanted to know if I should set up an appointment to have that checked. Kind of disappointed they were not very observant. But I guess you get what you pay for. Other than that I didn’t have to wait too long so for that I’m pleased
5/22/2021
Greg H. VERIFIED CUSTOMER
Emergency service on my F150, able to get my truck towed, they got it in immediately, diagnosed the problem, had the needed part in stock, installed and I was on my way in less than 2 hrs! Saved the afternoon for fishing on my last day in Hayward! Amazing service!
5/15/2021
Thomas C. VERIFIED CUSTOMER
It was a job well Done by Timber Ford of Hayward
5/14/2021
David V. VERIFIED CUSTOMER
Trade in value in the fall of 2021
5/13/2021
Aaron P. VERIFIED CUSTOMER
Your service department is second to none. Fast, convenient, and well priced.
5/13/2021
Lynell S. VERIFIED CUSTOMER
Came for an oil change, traded my vehicle. Yeah me!!+
5/8/2021
Patricia A. VERIFIED CUSTOMER
I trust the men in the service department. I am satisfied with their work.
5/4/2021
Cathleen H. VERIFIED CUSTOMER
Timber Ford is the best!
4/28/2021
Gayle A. VERIFIED CUSTOMER
The manager told me I needed parts and I said they should be under warranty. He was going to find out and contact me but he never did. Not Happy!
4/27/2021
Sheila W. VERIFIED CUSTOMER
Thank you Kyle! From the bottom of my heart
4/21/2021
Darlene S. VERIFIED CUSTOMER
Everyone is so pleasant to deal with...and I'll be back in August for a new lease.
4/17/2021
Dale K. VERIFIED CUSTOMER
Great service all around thanks
4/15/2021
Lori H. VERIFIED CUSTOMER
Well soooo many things to be said, but we'll leave it at THANK YOU KYLE! You and Matt and Dylan are appreciated :)