Took 3 weeks and radio is not pairing properly with phone
4/13/2021
Rex B. VERIFIED CUSTOMER
Thanks for all the extras you do with a oil change. Thanks for rotating the tires.
4/13/2021
Curtis H. VERIFIED CUSTOMER
I had paid $200 to have a special Y-pipe put in just last summer and the exhaust was fine but the mechanic put anew Y-pipe in for $280 plus labor. I asked why it was done and was told the pipe was rusting but I know it was on good condition and they also said it was held together with a tin can but the can was there to try and keep a oil leak from dripping directly onto the exhaust not to hold it together.
Also I said to fix a brake module that’s making noise under the dash and was told ok but it wasn’t fixed. I can get it done later but the exhaust issue really bothers me.
4/10/2021
Myret B. VERIFIED CUSTOMER
Dylan had a good attitude despite my drowsiness. He’s also a good problem solver. I’m glad he didn’t give up so easily.
4/8/2021
Butch J. VERIFIED CUSTOMER
I like the dealer more than my vehicle. You guys are great to deal with.
Thanks
4/3/2021
Sallie L. VERIFIED CUSTOMER
Kyle and his crew are always very efficient at servicing my Explorer. Great service dept.
4/2/2021
Gordon C. VERIFIED CUSTOMER
Kyle is always great to work with. No complaints.
3/30/2021
Doug M. VERIFIED CUSTOMER
Several years... yes years, I have passed on utilizing your dealership.
The last experience has solid. Matt (did not know he existed) really gets customer service.
Please keep delivering!
I like to keep my $$$ in Hayward, not Auto Nation in Mn.
3/30/2021
Robin O. VERIFIED CUSTOMER
I had problems with the engine light going on. Kyle found out there was a wire that a mouse chewed on to the gas cap. He fixed it. They took me home while they worked on it and picked me up when it was done . I got my sleep in. Didnt have to wait.i am grateful!
3/30/2021
Kelly W. VERIFIED CUSTOMER
My battery was replaced yesterday and today my car is dead. Service not open until Monday. Good times! Please call to decide how best to get this fixed correctly on Monday. Thanks. Kelly ****-****-xxxx
3/27/2021
Sherry D. VERIFIED CUSTOMER
Dylan was very helpful & answered all my questions.
3/25/2021
Randy T. VERIFIED CUSTOMER
Dylan was very curtious and professional,I enjoyed working with him.
3/25/2021
Michael F. VERIFIED CUSTOMER
Excellent service by trained professionals.
3/24/2021
Randy M. VERIFIED CUSTOMER
Did a nice job. I'll be back.
3/21/2021
Dave H. VERIFIED CUSTOMER
Kyle did a great with my truck. The service was excellent!! Timberford is a great group of people and know how to help with your vehicle needs.
3/20/2021
Kathryn B. VERIFIED CUSTOMER
Frustrating problem, but I think it is resolved due to the technicians patience and expertise.
3/20/2021
Timothy T. VERIFIED CUSTOMER
Kyle....????????
3/20/2021
Summer P. VERIFIED CUSTOMER
Very friendly staff. Speedy service. Thank you!
3/19/2021
Sherri W. VERIFIED CUSTOMER
I love timber ford everyone is so awesome especially Kyle in service I am looking for a new truck and would not go anywhere else but to Timber ford!!!
3/18/2021
Northwoods L. VERIFIED CUSTOMER
The service department was excellent. The sales department was a waste of my time. I asked on two different occasions for a quote on the f450 and never received it. I can’t honestly say that I Would buy another vehicle from your company, but will continue to use the service department. Thanks Dave