When I dropped my car, I told them I needed inspection done on my vehicle. I get a call next day that they needed a copy of my insurance card for the inspection, which I totally understand.The person who does this everyday should be aware of this and should have asked me about the insurance card when I dropped the car. Instead I had to do send them a copy of the card next day, which involved 3 phone calls and 30 minutes of my time between seeing patients.
1/21/2020
Manuel R. VERIFIED CUSTOMER
Best customer service! Friendly and helpful!
1/17/2020
Ron B. VERIFIED CUSTOMER
I'm not happy about the price I got on putting two tires on my car because it cost me $200 for tires I brang in that would cost under $60 at a tire shop to put on Thanks Ron ****-****-xxxx
1/16/2020
Ashley K. VERIFIED CUSTOMER
Thank you Jeana:) and the receptionist was very helpful and patient( I can’t remember her name unfortunately. Was very happy overall with my visit
1/16/2020
Mary A. VERIFIED CUSTOMER
Attentive to the customers needs and ask if anything else was needed.
1/15/2020
Carolyn M. VERIFIED CUSTOMER
I was very pleased.
1/14/2020
Evan L. VERIFIED CUSTOMER
Jeana Scaggs communicated effectively and resolved my issue promptly. If I have any future issues with my vehicle I would be happy to have her help again.
1/14/2020
Sheri H. VERIFIED CUSTOMER
This is the best dealership. Anything that I have needed them to do they did it with professionalism and I felt like a cared for customer rather than just a number.
I really appreciate them and all they have done for me as a customer.
1/10/2020
Kris K. VERIFIED CUSTOMER
Completely satisfied with the time it took for them to fix my vehicle as well as completely satisfied with how I was treated as a customer. Zack did exceptionally well in ensuring I as a customer was completely satisfied. Thank you!
1/9/2020
Bart B. VERIFIED CUSTOMER
She was very kind and answered my questions thoroughly. I was very pleased with the service I received!
Becki
1/9/2020
Roberto G. VERIFIED CUSTOMER
Better communication with customers that’s all
1/8/2020
Alton H. VERIFIED CUSTOMER
The Service Department of BMW of the Permian is one of the reasons we have only leased or bought BMWs for the last 16 years!!
1/8/2020
Barry C. VERIFIED CUSTOMER
Mr Fox is a very nice man, and the repairs were done quickly and correctly.
1/7/2020
Michael L. VERIFIED CUSTOMER
Worked out all the kinks and made us (The Customer) happy. Thank you
1/7/2020
Mark P. VERIFIED CUSTOMER
I Ezekiel getting my key so quickly and taking great car of my parents
1/3/2020
Edward W. VERIFIED CUSTOMER
Excellent service as always.
1/2/2020
Gary S. VERIFIED CUSTOMER
Very polite and professional.
1/2/2020
Erlinda C. VERIFIED CUSTOMER
Mr. Guidry told me when I arrived that Recall work is not normally done on a Saturday but, he was able to get my Recall work completed and also have the oil changed. I was very pleased as I had driven in from San Angelo to have the work done. Great service on a short notice....
12/31/2019
Daryl S. VERIFIED CUSTOMER
My first time to BMW of the Permian Basin. I very much enjoy working with Zach.