Our Ford CMAX runs great again. Repaired in a timely manner too. Thanks for doing a great service job!
7/18/2020
Billy B. VERIFIED CUSTOMER
JOHN, TY AND HOWARD ARE THE BEST TEAM SO FAR. THANK YOU GUYS FOR ALL YOUR HELP KEEPING OUR CARS IN TIP-TOP CONDITION. THANKS TO EVERYONE AT BUCKEYE FORD YOUR'RE THE BEST.
7/18/2020
Carl D. VERIFIED CUSTOMER
Knowledgeable service department. Very satisfied customer.
7/15/2020
Keith M. VERIFIED CUSTOMER
I really appreciated the communication throughout the repair.
7/15/2020
Butler, Roy. VERIFIED CUSTOMER
Thank you for taking care of our truck so quickly.
7/14/2020
Benita C. VERIFIED CUSTOMER
Thank You Soooo Much both to Robin and Ty at Buckeye Ford!! You guys are the greatest and we appreciate EVERYTHING!! Until the next time....
Benita
7/10/2020
Jonathan E. VERIFIED CUSTOMER
Great team. Got my truck done fast and returned to me. Tks
7/10/2020
Natasha L. VERIFIED CUSTOMER
She was very nice and professional. Kept with the social distancing which I prefer. I feel she went above and beyond to help me with my issues! Thank you.
7/8/2020
Brent L. VERIFIED CUSTOMER
Ty did quite a good job communicating with me. That's what I need. Give him a raise
7/8/2020
Candice K. VERIFIED CUSTOMER
Great customer service. Was given a loaner car. I will definitely buy another car from them.
7/7/2020
Charles K. VERIFIED CUSTOMER
Thank you all for the excellent service provided to maintain my vehicle over the years. I seek to purchase something nrw, but not sure what kind of vehicle.
7/5/2020
Michael C. VERIFIED CUSTOMER
Again Ty went above and beyond, ensuring that I, and my vehicle were taken care of. Still just can't fathom the failures I have experienced with this supposed quality vehicle manufactured by Lincoln. Simply disappoints me to no end.
7/2/2020
John W. VERIFIED CUSTOMER
Time it took to complete, and be job was not repaired properly had to return the vehicle to be worked on.
7/1/2020
Sarah W. VERIFIED CUSTOMER
From looking at a car to driving it home, I have received nothing but the best customer service from Nicolas Roberts, my point of contact at the London, OH branch. He far exceeded my expectations with regards to helping choose the right vehicle to suit my requirements, solving problems that arose, and deserves recognition for his outstanding service!
6/30/2020
Sean M. VERIFIED CUSTOMER
Top notch service as always.
6/30/2020
Michael C. VERIFIED CUSTOMER
Ty is an asset to your group, I'm only sorry I had to meet him this way, firstly was when the engine blew in my MKC, now a failed transmission, oh so disappointed in Lincoln at this point.
6/30/2020
Brenden K. VERIFIED CUSTOMER
John was a great help with the issue. However after driving an hour to the dealership, I sat for nearly 4 hours for nothing to be accomplished. I then left only knowing that I would have to drive back out again and that the Internet was to blame. When I came back the second time, my issue was solved, but John did tell me they had issues at first and again, Internet was a problem, thus they needed to use an employees hotspot to make it work. To me, if you know that ford requires fast internet, then I would assume the dealership would invest in faster internet. 4 hours of driving, gallons & gallons of gas as well as countess hours spent at the dealership could have been avoided if there was faster internet and if the first tech was trained properly & knew what he was doing, it was apparent that with items in my car moved that he didn’t know.
6/27/2020
James C. VERIFIED CUSTOMER
Shane, John, and Howard are all such nice people and they take such good care of me. Thank you for everything you guys do.
6/26/2020
Kim C. VERIFIED CUSTOMER
Cameron was very helpful and kept me informed through the process
6/25/2020
Annette R. VERIFIED CUSTOMER
Ty was very helpful when our 2020 Explorer stopped running. He was able to get our vehicle quickly and kept us informed. Thank you!