Courteous and fast service, most accommodating . The best !
8/14/2020
Todd S. VERIFIED CUSTOMER
Great job on the recall work. Car went in exactly on time of appointment and was done quickly. Everything was explained and fixed. Very happy with the Buckeye service department.
8/13/2020
Denyse R. VERIFIED CUSTOMER
Ty Nelson was very courteous, respectful and answered all my questions very nicely! He did a wonderful job, I would recommend other people to go to you all! You guys rock and keep up the good work, well done ????????
8/13/2020
Larry B. VERIFIED CUSTOMER
The paint job is very nice I’m glad I bought it to Buckeye Ford keep up the great work
8/7/2020
Rick L. VERIFIED CUSTOMER
Thank you.
8/6/2020
Suzanne B. VERIFIED CUSTOMER
The gentleman who put on the 5th wheel hitch rails did a fine job. Serviceman Alex took care of me as well as the other service agent (didn’t get his name). We have been totally happy with our experience from Buckeye Ford of London. I will continue to refer anyone I can to your facility. If Ty was the other service person, he did a great job and made me feel welcome and taken care of.
8/6/2020
Haley C. VERIFIED CUSTOMER
Please send these messages to Haley at ****-****-xxxx. These messages are coming to Haley’s grandpa. Thanks
8/5/2020
Shawn A. VERIFIED CUSTOMER
Great customer service. Answered all my questions. Checked on me while I was waiting on my vehicle. And went above and beyond and letting me borrow a phone charger because I didn’t have one in my phone was getting low. Great customer service and a great experience.
7/31/2020
Jennifer M. VERIFIED CUSTOMER
We had a scheduled appt Wednesday morning, got a text saying I hadn't been forgotten around 1130 same day. I received a call Thursday with the problems and cost. I texted 3 hours later stating to go ahead with fixes.i texted Monday asking for update on finish and was told Wednesday at earliest. Get a phone call Wednesday something else is broken which should have been found i believe when it was initially taken apart. I agreed to that fix as well. Mind you I have never had any engine work done so it must have been done when I got the car 100,000 miles ago and never seemed to have been a problem but it is now. I guess my frustrations all result in lack of communication.
7/31/2020
Judson M. VERIFIED CUSTOMER
Quick lane has been consistently excellent!
7/30/2020
Kjirsten K. VERIFIED CUSTOMER
Appreciate the quick service. Thanks.
7/30/2020
Steven A. VERIFIED CUSTOMER
Vern took great care of me. Very satisfied with the service I received!
7/29/2020
Carol S. VERIFIED CUSTOMER
I would love to talk to the manufacturer regarding the paint peeling on the 2012 Ford Fusions. There have been many complaints, but because they are not creating a safety problem it is not on a recall. Neither was the air conditioning problem with this year Fusion.
7/29/2020
American Family. VERIFIED CUSTOMER
Thank you for the courteous service.
7/28/2020
Tracy C. VERIFIED CUSTOMER
Very understanding, took the extra mile to take care of my issues
7/27/2020
Littler, Donald. VERIFIED CUSTOMER
John and Paul were awesome and kept me in the loop the entire time! Excellent work!
7/23/2020
Cindy B. VERIFIED CUSTOMER
Even though the quick lane messed up, your service department stepped up and took care of our automotive needs. Thank you, John.
7/22/2020
Cynthia W. VERIFIED CUSTOMER
Everyone was extremely helpful
7/21/2020
Stephanie L. VERIFIED CUSTOMER
Thanks Howard great service as always
7/21/2020
Taylor G. VERIFIED CUSTOMER
John Constable and his service team did a great job on such a major repair. He kept me updated throughout the whole process and made sure that I had a loaner car to get me to and from work. Thanks again for a job well done.