It took 2.5 hours to complete a simple service checklist. Plus the drive from Waimea, the total time was 4.5 hours of my day.
12/30/2021
Cory K. VERIFIED CUSTOMER
You have amazing service advisors! Shayna and Stephanie are always so helpful. They just go above and beyond every time! Thank you again
12/30/2021
Nancy M. VERIFIED CUSTOMER
The best! Thankful for you folks!
12/30/2021
Mary Ann. VERIFIED CUSTOMER
Very quick and easy experience!
12/23/2021
Marianne F. VERIFIED CUSTOMER
First visit with my new used car and I am pleased with the service and help I received!
12/22/2021
Susan W. VERIFIED CUSTOMER
I got a screw in a newish tire. 8k miles. I was told I needed two tires because of "uneven wearing " for about $600 with almost $140 "installation. I walked, tried elsewhere, and the shipping was worse. Went back to the lady you were asking about and said only one tire and was quoted much better. Odd how much different two people can charge in the same office. I needed a stem screw cap for another tire and was told you don't have any. All this after waiting months for the mat covers that were missing from car when my wife bought it new. Seems your 0 for 2 in service, although everyone is very friendly and we love the car. I wish we had more choices here.
12/22/2021
Susan M. VERIFIED CUSTOMER
All the staff is friendly and courteous.
12/16/2021
Jarek S. VERIFIED CUSTOMER
II was informed about the progress!!!
12/15/2021
Rose M. VERIFIED CUSTOMER
I needed their gentleness today! Thank you all of you????
12/14/2021
Francis S. VERIFIED CUSTOMER
Do you need a driver to take people home
12/10/2021
Carol Ann. VERIFIED CUSTOMER
Excellent service and friendly helpful team.
So happy I do business here.
12/9/2021
Jason H. VERIFIED CUSTOMER
The ladies there were great! Very friendly and extremely helpful.
12/7/2021
Margot P. VERIFIED CUSTOMER
Happy with your service.
I'll enquire at some pointlater re trade in,just to see what's new.
Right now love my Hyundai.
12/7/2021
Heather V. VERIFIED CUSTOMER
The woman that checked me into service was extremely polite and helpful. Parts have been excellent in their customer service as well. I’m so glad I went with my 2021 Crosstrek.
12/4/2021
Gloria L. VERIFIED CUSTOMER
Staff are wonderful
11/30/2021
Cynthia M. VERIFIED CUSTOMER
In person service is great. Trying to call and speak to someone is not. Previous service experience was a headache and I contemplated calling the BBB to put in a complaint.
11/26/2021
Neville B. VERIFIED CUSTOMER
Mahalo Shaina and Stephaniie!
11/23/2021
Ian A. VERIFIED CUSTOMER
Shayna is always awesome and always very helpful!! Honestly never had better service from any other dealership. It's always been a headache, but you guys and Shayna are friggin awesome!!!!!! Give her a raise!!!!
11/23/2021
Faye M. VERIFIED CUSTOMER
I love your service department staff. Friendly and yet still very proffesional.
11/20/2021
Julie B. VERIFIED CUSTOMER
I said the tire pressure light was on even though the tire pressure was good. She said they’d check it. When I picked it up, it had NOT been attended to, and said it would be an additional $130 to diagnose.