She is professional, knowledgeable, thorough & friendly. And the whole team is really great. Mahalo’s for such good service.
10/15/2021
Kevin C. VERIFIED CUSTOMER
I was able to set up an appointment easily this time. That hasn't always been the case. Staff is super friendly, I was able to locate my records and process me easily.
10/15/2021
Robert H. VERIFIED CUSTOMER
Your customer service staff is amazing—helpful, fun amd professional.
SRod is a real asset and a reason I will continue bringing my Kona to your dealership—- vs trying another option (which I have once before).
Thank you for the survey
10/13/2021
David W. VERIFIED CUSTOMER
Shayna Deponte-Rodrigues was outstanding with communication & scheduling my Subaru Crosstrek for warranty service - the foreman Mechanic, Gabriel even came out to test drive my vehicle with me to make sure the problem was resolved & did extra work to ensure the problem was resolved. Ryan Tanimoto took care of me initially referring & helping me to schedule with Shayna & both got me in earlier knowing I needed to soon leave back to the mainland. Excellent & Amazing team with very personalized service.
10/13/2021
Arte M. VERIFIED CUSTOMER
Your service team is #1..
10/9/2021
Julieta H. VERIFIED CUSTOMER
I’m very pleased and grateful for your great job well done. And must of all to find Christians sisters that through there actions and words brings joy. Will be back for my next service. Thank you thank you to all the staff.
10/8/2021
Erika G. VERIFIED CUSTOMER
Everything was great
10/8/2021
Richard M. VERIFIED CUSTOMER
very helpful
10/7/2021
Ray T. VERIFIED CUSTOMER
Performed service promptly, professionally, competently, in a friendly and trustworthy manner.
9/29/2021
Brian H. VERIFIED CUSTOMER
Everyone was super nice and the process was efficient.
9/28/2021
Erin R. VERIFIED CUSTOMER
Always friendly! Take good care of me!
9/24/2021
Pomaikai C. VERIFIED CUSTOMER
It started off badly but wound up being good.
9/24/2021
Debra W. VERIFIED CUSTOMER
Professional service and job was finished before expected time
9/18/2021
Hermine B. VERIFIED CUSTOMER
The women in your service department and the cashier were very practical, helpful, and big picture thinking in how they handled the follow up recommendations recommendations and assistance regarding it. Muchly appreciate it
9/18/2021
Charlot B. VERIFIED CUSTOMER
Thanks for your service and your caring . I have always been happy with Big island motors
Charlot B
9/17/2021
Sandra J. VERIFIED CUSTOMER
Great staff!
9/17/2021
Cynthia D. VERIFIED CUSTOMER
Thank you for the speedy service. Everyone is so nice and helpful. Love my Suburu!
9/16/2021
Francis S. VERIFIED CUSTOMER
Good service
9/15/2021
Jay E. VERIFIED CUSTOMER
Friendly and professional staff.
9/11/2021
Breann D. VERIFIED CUSTOMER
I love taking my vehicle there to get service. I am always greeted with a smile and everyone is always so nice.