I enjoyed dealing with her and the rest of the staff there. I felt like my patronage was appreciated
5/1/2021
Wayne B. VERIFIED CUSTOMER
Thanks for quick service!
4/30/2021
Ben S. VERIFIED CUSTOMER
As always, friendly, helpful, got the job done
4/29/2021
James L. VERIFIED CUSTOMER
Thanks for always being there for me and my Mazda MX6.
4/29/2021
Ramona E. VERIFIED CUSTOMER
Shayna was excellent- great customer service!
4/28/2021
Russell L. VERIFIED CUSTOMER
I actually have not seen the car, but I purchased it through Maya and she has been great to work with. Russ Lesser
4/25/2021
Esther L. VERIFIED CUSTOMER
Friendly.
Patient.
Explained work so I can understand what was done and the estimations of what else can be done to keep my car in great working condition and safe to drive.
4/22/2021
Tommy &. VERIFIED CUSTOMER
They were able to find affordable parts for the repairs that made it possible to have the work done. I dropped the car off and waited for the call. I got an update email around 3:30 then a call around 3:50 that the car was done and the a/c was now working great. I picked it up this morning and it’s blowing cold. Very happy with the service. Great job everyone.
4/15/2021
Angela D. VERIFIED CUSTOMER
She's always so helpful & friendly.
4/14/2021
Gary H. VERIFIED CUSTOMER
I had an appointment for 1130am service.At 2:15pm my vehicle was still not pulled in for service. Disgusted with poor quality service I elected to leave. You wasted almost 5 hours of my time. I won't be back for service or to buy a new vehicle from Big Island Motors.
4/9/2021
Barbara T. VERIFIED CUSTOMER
Wonder service and staff thank you
4/8/2021
Rose M. VERIFIED CUSTOMER
Shayna was pleasant to talk with, comforting and respectful. An asset for the company. I am sorry to hear of the losses of your employees.
4/7/2021
Daniel Y. VERIFIED CUSTOMER
Service dept put the wrong oil in my vehicle. My vehicle takes 0w20 full synthetic...your service people put 10W30 in my vehicle. I want this problem resolved immediately.
4/3/2021
Elena S. VERIFIED CUSTOMER
Thank you, Aura, very much!
4/3/2021
Sherrill D. VERIFIED CUSTOMER
THE SERVICE DEPARTMENT IS DA BEST Da gurls in the office are on it and deserve a big raise. Ill be back.
4/2/2021
Laura L. VERIFIED CUSTOMER
Mahalo for a great service experience!
3/31/2021
Denise V. VERIFIED CUSTOMER
Great job. Thank you
3/30/2021
Shirley S. VERIFIED CUSTOMER
The friendly, and kind help was delightful today. Have never received better help in the past.
3/27/2021
Yolanda N. VERIFIED CUSTOMER
Didnt take that long to wait for the service done as expected. Very much satisfied with the courtesy ride fr Aura
3/27/2021
Jeri D. VERIFIED CUSTOMER
Happy to see how much the department has improved over previous visits. Thank you.