The best most accommodating group I have ever dealt with
3/26/2021
Malcolm G. VERIFIED CUSTOMER
TOP SHAPE
3/26/2021
Daniel C. VERIFIED CUSTOMER
Signed up for a transmission service and inspection through the website, and when I arrived they only had me down for an oil change and tire rotation. I was then talked out of a transmission service, seemed like they didn't want to do the job. Also the receptionist didn't know what I mean by wanting to service my transmission. I then told them that I didnt need my tires rotated because I had just had them rotated a week ago. My tires ended up getting rotated anyways so now they have been rotated twice in two weeks. Also $100 for an oil change is ridiculous, I am never bringing my car back for service again.
3/26/2021
Claudia B. VERIFIED CUSTOMER
I came in for a simple oil change and i left paying double the amount of an oil change at Lex Brodies i have been a customer with you guys for many years and you guys didnt tell me that it was going to cost me 106 dollars to get an oil change where at Lex Brodies its 50 to 60 dollars only! Shame on you
3/26/2021
Luke M. VERIFIED CUSTOMER
Amazing!
3/24/2021
Karen L. VERIFIED CUSTOMER
Aloha and the service went very well, however I had a 10:30a appointment and did not get my car until 2:00p. I was told it would take this long and next time I will schedule my service for first thing in the morning.
3/23/2021
Mary H. VERIFIED CUSTOMER
The service people, and the ladies behind the desk are so helpful and cheerful.
3/23/2021
Sally A. VERIFIED CUSTOMER
The service department has improved 100% since my last visit. Everyone was friendly and helpful.
3/23/2021
Edward A. VERIFIED CUSTOMER
Recall repair was done quickly. Courrtesy shuttle was great. All personnel were very nice to interface with.
3/19/2021
Karen P. VERIFIED CUSTOMER
Friendly people. My info was still in the computer and recall fix was completed to my personal satisfaction.
3/19/2021
Thomas M. VERIFIED CUSTOMER
Prompt completion- good communication
3/18/2021
Frederick G. VERIFIED CUSTOMER
Work was done satisfactorily to satisfy fa
story recall
3/18/2021
James R. VERIFIED CUSTOMER
Mahalo!
3/17/2021
Daniel K. VERIFIED CUSTOMER
I only wish that you provided complimentary vacuuming
and car wash with each service.
3/13/2021
Patricia W. VERIFIED CUSTOMER
Service dept was very friendly and informative. Did exactly what they said they would do and completed the recall call work within the time they stated.
3/13/2021
Cheryl T. VERIFIED CUSTOMER
Aura was very efficient and easy to talk to. She made the experience very pleasant.
3/13/2021
Gene S. VERIFIED CUSTOMER
Routine service 2:30 appt on time waited 2 hrs and 15 min and had to get office personnel go to shop to get paper work. Estimate 1hr, 30 min. Should offer shuttle service or comfortable lounge
3/12/2021
Canaan B. VERIFIED CUSTOMER
We are assuming the work was good, however the customer service was very bad. We waited 6 hours before our car was ready, and there was no offer of a rental vehicle or an apology for how long it took. Service agents seemed to think it was perfectly fine to have us wait 30 minutes just to complete paperwork after our car was finished. Our appointment was at 8:45 am and the service agents took the car at 11:36 am. That’s almost 3 hours after we arrived. Please be more respectful of people’s time.
3/10/2021
Stacie A. VERIFIED CUSTOMER
My service was explained and I was called as soon it was done. Quick service.
3/10/2021
Ilmar R. VERIFIED CUSTOMER
All good, helpful, professional, Mel is great! Thank you,.