Very pleasant & helpful. Assisted with arranging for Uber rides which made the wait time not an issue! Appreciated the service!
6/14/2020
James L. VERIFIED CUSTOMER
Thanks for the great service Jeff
6/14/2020
Karen M. VERIFIED CUSTOMER
Already got appraisal dont call.
My one big complaint with service department is the time it takes even with an appointment. Spent 5 hours plus on this visit. Seems excessive for the work done. Not the first time I have sat there for many hours
6/12/2020
Erika G. VERIFIED CUSTOMER
Once I got there everything was great. However, it took two weeks to actually talk to anyone to make an appointment. I must have called 5 or six times over that two week period to make an appointment, leaving messages each time because no one answers the phone. They did finally call me back to make the appointment.
6/12/2020
Mary T. VERIFIED CUSTOMER
Everyone was friendly and I felt I received an honest service .
6/12/2020
Bernadette W. VERIFIED CUSTOMER
The wait was about 6 hrs but....John and I went to test drive so he could hear all the noise and rattles. What a nice man.The office girl was very pleasant too. Much mahalo to your service team. Oh..and the guy that was in parts was awesome as well.Mahalo ????
6/12/2020
Ivy D. VERIFIED CUSTOMER
I received amazing service as I always do. Thank you so much.
6/12/2020
Robert S. VERIFIED CUSTOMER
Nice and efficient
6/12/2020
Victoria C. VERIFIED CUSTOMER
Everyone is always super nice and I like how you are keeping our safety in mind during these trying times.
6/11/2020
Gloriette M. VERIFIED CUSTOMER
Stephanie was friendly and efficient. ????
6/11/2020
Robyn B. VERIFIED CUSTOMER
Everyone there is so nice, so understanding, and very clear and efficient about messages and what needs to be done for repair. Thank you all so much Mahalo!
6/11/2020
Robbi S. VERIFIED CUSTOMER
Personal were pleasant and clear about the service.
But you do need to fix the automated text message that says you can pay online and check out before picking up your vehicle. This function doesn't work
6/10/2020
Matthew S. VERIFIED CUSTOMER
Thank you for being so on top of everything! And letting me know about being able to get a safety check with you guys.
6/10/2020
Pam A. VERIFIED CUSTOMER
Great service as usual. Mahalo
6/9/2020
David B. VERIFIED CUSTOMER
The service side of this dealership continues to need major management attention .Customer attention and service are weak The entire experience from scheduling through performance is abnormally awkward and lacks customer empathy. By far this location falls to the bottom of my rankings chart. I am surprised that three major automobile producers have not taken steps to force improvement.
from the time a customer tries to make an appointment
6/7/2020
Glenda S. VERIFIED CUSTOMER
Quality service that was handled timely and I appreciate that. Shayna was very helpful, friendly and courteous, as always. Mahalo!!!