Shayna and the new staff in the service department are a breath of fresh air! The service and professionalism met all my exspectations.
3/18/2020
Kay M. VERIFIED CUSTOMER
Very courteous staff.
3/18/2020
Edward H. VERIFIED CUSTOMER
Kept me informed of the service work beings performed recalls and oil service. Offered shuttle service and provided a pleasant place to wait.
3/17/2020
Arleen A. VERIFIED CUSTOMER
Shayla (Service Representative) was very friendly, courteous, and attentive to the car maintenance I was requesting. Gabe (Mechanic Technician) is always knowledgeable, professional, informative, and helpful, in completing any maintenance/repairs needed for my car.
3/17/2020
Gail K. VERIFIED CUSTOMER
Your Service Dept.staff were all very informative & accommodating.
Shayna was able to get my vehicle in for an appointment on a very busy day.
Joe my service mechanic took the time to explain the details & issues with my vehicle.The entire staff made my grim unpleasant day a pleasure.I was very pleased with the service I received today!!!
Mahalo,
Gail K
3/17/2020
Patricia Mt. VERIFIED CUSTOMER
Stephanie was on it!There were two other male employees who were also very helpful.
3/14/2020
Jamal W. VERIFIED CUSTOMER
She is very professional and knowledgeable
3/13/2020
Terri K. VERIFIED CUSTOMER
Best communication from an auto service business, bar none! Vey friendly and knowledgeable. I shall return for more service when needed!
3/12/2020
Thomas D. VERIFIED CUSTOMER
Customer - friendly nice service
3/12/2020
Lois G. VERIFIED CUSTOMER
Thanks
3/11/2020
Kay M. VERIFIED CUSTOMER
Stephanie was so cheerful and professional.
Mahalo nui!!
3/11/2020
Gloria L. VERIFIED CUSTOMER
Very professional and helpful
Thanks for your time today
3/10/2020
Ann B. VERIFIED CUSTOMER
We appreciate the service department getting the parts quickly and letting us schedule the appointment before the parts were in. We are also we’re glad we purchased the extended warranty.
3/8/2020
Debra W. VERIFIED CUSTOMER
Though the service people and mechanics were very nice, I waited 4 hours for a simple oil change and service. I had an appointment for 11:30am and checked in at 10:50am and when I asked the approximate time of completion I was told 1:30 or 2pm. I walked around town until 1:30pm to return to see my car had not even been started on. I then waited another 2 hours (3:30pm) until my car was done. No apology, no explanation. Suggestion: hire more mechanics and communicate on the status with your customers
3/7/2020
Linda B. VERIFIED CUSTOMER
Thank you for good service
3/7/2020
Pamela L. VERIFIED CUSTOMER
There should be a checklist for techs as they forget things like today missing when next checkup
3/6/2020
Antoinette M. VERIFIED CUSTOMER
Your customer service exceeded my expectations, mahalo!
3/6/2020
Edwina I. VERIFIED CUSTOMER
Thank you for servicing my car all of these years! Too bad you’re no longer a Mazda dealership.
3/5/2020
Sanford N. VERIFIED CUSTOMER
Shayna was very positive with an attention and additude towards the details of what was done to my auto. She is an awesome asset to your company as well as the technician who performed the service. My congratulations to your personal for a job well done.
Thank you very much and look forward to my next service appointment.