We have purchased vehicles at both of your Big Island dealership over a 20 year time. We are sorry that you are no longer a Mazda dealer.
5/18/2022
Joy H. VERIFIED CUSTOMER
I love seeing Shayna. She’s always happy and nice. Full of Jesus love. Your company Is blessed to have her.
5/10/2022
Purisima C. VERIFIED CUSTOMER
Mahalo
5/7/2022
Natalie Y. VERIFIED CUSTOMER
When I came to pick up the car I was told that my front tires had bad wear and were chuncking. Since my car was bought in August or Sept of 2020 and has been driven less than 15,000 miles, it would be
helpful to hear from the staff if those tires are defective or why they might have worn out so quickly.-
5/5/2022
Takeshi O. VERIFIED CUSTOMER
Thank you for your great service!
5/5/2022
Leahne T. VERIFIED CUSTOMER
Shayna has been so helpful!! Thank you! Thank you! Thank you!!
5/4/2022
Nancy M. VERIFIED CUSTOMER
I just love your staff. From sales to service, you are the nicest and most dependable people! Thank you!
5/3/2022
Deb K. VERIFIED CUSTOMER
Had 10 am apptm and car wasn't we irked on until 1:30. Getting into service area was terrible.....no parking, very little room to manuever vehicle.
4/30/2022
Nancy P. VERIFIED CUSTOMER
the Women who work in the service office are just superb. they’re helpful and they were able to expedite my order so that I got in and out within two hours. The price was reasonable . i are don’t say or think that when I get anything done in my car.
coming. from denver, usually I feel its too expensive. If you continue to provide affordable service and I don’t have to wait hours for my car I will continue to bring it to you. Since a 2009 car something seems to go wrong every month. Thank you thank you BIM!
4/28/2022
Elizabeth C. VERIFIED CUSTOMER
Communication from service desk folks was great to setup appt, etc. (from Shayna, Stephanie), but I was disappointed that the radio knob issue was not fixed, even though I have the extended 100K mile warranty. It was repaired and fixed about a year ago, but it broke again. Thank you
4/20/2022
Junedale T. VERIFIED CUSTOMER
Thank you for your professionalism and your excellent service.
4/14/2022
Karen P. VERIFIED CUSTOMER
In spite of being short staffed I was in and out in a reasonable amount of time. Very nice customer.
4/14/2022
Tudie R. VERIFIED CUSTOMER
Shayna provided outstanding customer service Especially under extreme pressure
4/14/2022
Daniel C. VERIFIED CUSTOMER
****
4/13/2022
Cherie M. VERIFIED CUSTOMER
Very friendly staff! If I ever need a new vehicle I will come in! I also have Jeff looking for a suv for my niece now! Will not go anywhere else!!!
4/8/2022
Catatina L. VERIFIED CUSTOMER
Shayne and Stephanie were awesome and provided us with excellent service. Mahalo
4/3/2022
Larry C. VERIFIED CUSTOMER
Service dept is great!
4/1/2022
David N. VERIFIED CUSTOMER
Friendly professionals that make you feel like your family
3/25/2022
Mary T. VERIFIED CUSTOMER
It took 5 hours to just look at my car, then there was no part to repair it and I have to come back in 2 weeks. I was told not to drive but I live 60 miles away . Once this repair is made I don’t think I’ll be back.
3/22/2022
Emerson E. VERIFIED CUSTOMER
Pls. Check my appointment time or what time I check-in my vehicle, then I got my vehicle right around 2:30 pm. From 10am appointment until 2:30. You guys can check the transaction of what time I paid or was charged on my credit card. Too long to have the customer wait.