Thanks for service on short notice. 200,000 +
miles on my 6 & still going strong @38 mpg
all-around driving. B. I. Motors #1 in both sales
and service.
3/30/2021
Reeve W. VERIFIED CUSTOMER
Customer service Manager, Lem Queja (sp?) and Sales Associate Jon Neikirk are among the best in the business
3/30/2021
Teresa B. VERIFIED CUSTOMER
Bought my car from your dealership because your service team is awesome. Very nice and honest.
3/26/2021
Thomas T. VERIFIED CUSTOMER
Your service department representative was awesome and reinstalled my faith in dealer service department. Thank you
3/25/2021
J Y. VERIFIED CUSTOMER
Friendly service, vehicle was completed on time.
3/23/2021
Henry C. VERIFIED CUSTOMER
Great guy, great service
12/19/2020
Jessica S. VERIFIED CUSTOMER
My disappointment is with the condition of your facility and my experience when I went to the parts department to pick up my rubber floor mats that took 3 months to arrive and out of 4 employees only one had on a mask. They also allowed another customer to come in and she too had no mask. There are signs posted outside that said "no mask no service", yet the employees was not wearing it. I thought if I took my car to be serviced who knows if they will wear a mask when they are in my car. So disappointing, had I known this I proably would not have purchased my car even though I really love my palisade. The appearance of your business and employees also represents the quality of service you provide.
12/12/2020
Bradley P. VERIFIED CUSTOMER
Thanks
12/11/2020
Lisa B. VERIFIED CUSTOMER
I really appreciate the service!
12/9/2020
Sharon U. VERIFIED CUSTOMER
Big island Motors offers exceptional service. They helped with rental car, were quick to service! And Helier me find my keys! Stacy is the best!
12/5/2020
Dawn P. VERIFIED CUSTOMER
Very helpful, but mechanic couldnt find sensor light on, so i had to come back again after light went on.i drove 100 ft down the road and it cane on
12/4/2020
Margaret C. VERIFIED CUSTOMER
Wow you were really quick in completing the service.
11/26/2020
Kerry P. VERIFIED CUSTOMER
Wonderful every time !
11/18/2020
Paul G. VERIFIED CUSTOMER
I called at the last minute and they got me in and took care of everything thanks
7/9/2020
Brian S. VERIFIED CUSTOMER
Spencer was wonderful in helping us purchase our vehicle.
7/7/2020
Charmaine K. VERIFIED CUSTOMER
They checked change air filters and wiper blades change transmission fluid, but didn't do that and no one asked me.
7/1/2020
Bonnie Y. VERIFIED CUSTOMER
Not satisfied at all. They could not figure out the problem. They did not give me other options. Because of this situation I will not purchase another vehicle from this dealership.
6/12/2020
Timothy R. VERIFIED CUSTOMER
Excellent service as always from the most handsome service manager on the big island. Mahalo!
5/27/2020
Gayle W. VERIFIED CUSTOMER
If I wear a mask your office people should also. Somebody should wipe down touched surfaces in the auto after it is serviced steering wheel, shifter, emergency brake and door handles.