The work was good but calling to find out what was going on was terrible kept getting the run around
5/22/2020
Vivian W. VERIFIED CUSTOMER
Service went fast, covid thing was tough, pouring rain, everyone tried to get it done fast Mahalo
5/20/2020
Lisa C. VERIFIED CUSTOMER
Great customer service. Love my Subaru!!!
5/18/2020
Elizabeth W. VERIFIED CUSTOMER
Very nice man. Kept me up to date. Recall work performed thanks.
5/16/2020
Robert S. VERIFIED CUSTOMER
Well done
5/15/2020
Howard H. VERIFIED CUSTOMER
Repair work was quick.
5/15/2020
Elizabeth O. VERIFIED CUSTOMER
Clifford was attentive and professional. Big island motors needs more people like him. Mahalo.
5/13/2020
Kathleen B. VERIFIED CUSTOMER
I look forward to your phone call.
5/13/2020
Marilyn F. VERIFIED CUSTOMER
Friendly efficient safe
5/12/2020
Cornelia W. VERIFIED CUSTOMER
Staff did not pay attention to customer requests
5/12/2020
Diane H. VERIFIED CUSTOMER
Excellent service!
5/9/2020
Vanessa C. VERIFIED CUSTOMER
Thanks for the great service.
5/8/2020
Kathleen M. VERIFIED CUSTOMER
Nice people, courteous and all seem to care about customers; appreciated the waiting area set-up with disinfectants, wipes etc.
5/7/2020
Michelle B. VERIFIED CUSTOMER
????????
5/7/2020
Carolyn R. VERIFIED CUSTOMER
Clifford is a very nice person. I did have an issue though. I asked him to make sure that Jospeh did not work on my car because the last time he did (in 2018), he forgot to torque down the plug on the oil pan. He left it hanging loose and eventually all of the oil leaked out. This caused MAJOR issues for me. Clifford said that he would take care of it. When I picked up my car, I learned that Jospeh serviced my car. I asked Clifford about this and he explained that Joseph was the available tech at the time. I expected that Clifford would have handled this situation but he didn’t. He did include my concerns in the service notes however. I’m sure it would have been tricky to juggle the techs in this situation but would you want Joseph working on your car after an incident like that??
5/7/2020
Frederick H. VERIFIED CUSTOMER
Thank you for your friendly and courteous service!
5/6/2020
Joseph B. VERIFIED CUSTOMER
They honor the warranty and repairs were done in good time!
5/6/2020
Marsha S. VERIFIED CUSTOMER
Service was completed in a timely manner. Your staff members in service were courteous and helpful.
5/6/2020
Patricia I. VERIFIED CUSTOMER
Thanks for taking care of our car issues! Greatly appreciated!