I was right in time for my appointment today, but my car sat for at least 1/2 hour after I checked in before being moved. Then 2 hours later, it was brought back out, at which point I thought it was done. But only one of the three things that I brought it in for was done. Then it sat near where I was for another 1 1/2 hours before being taken back to be worked on. I was there for 5 hours, and I know that my car sat for at least 2 hours without being worked on. If you have too many cars for your staff to handle, then you should not overbook.
5/1/2020
Fern P. VERIFIED CUSTOMER
Friendly service.
4/30/2020
Noboru N. VERIFIED CUSTOMER
I made my appointment at the beginning of Apeil and I was told the repair would taken 2 hours at most. It turned out I had to wait for 4 hours. What's the meaning of appointment for your dealership?
4/29/2020
Cynthia G. VERIFIED CUSTOMER
Not clear what diagnosis showed
4/29/2020
Myrtle K. VERIFIED CUSTOMER
Everyone was great
4/24/2020
Melodee-Rose H. VERIFIED CUSTOMER
The service was excellent and all my questions were answered. He was professional and friendly. He took the time to make sure I was satisfied with the service to my car. He also said that if I had any other concerns about my vehicle to please call.
4/23/2020
Valerie B. VERIFIED CUSTOMER
I miss the red, yellow, green indicators and the format of the previous printout I got back after a service. This new format is much more difficult to get the information from.
4/22/2020
Gerald N. VERIFIED CUSTOMER
I was kept informed of the status of my service and received a phone call when the service war completed. I appreciated that.
4/17/2020
Zachary H. VERIFIED CUSTOMER
One day service to change all the car fluids, spark plugs and brake check with tire rotation. Nice job. Thanks.
4/17/2020
Kelly C. VERIFIED CUSTOMER
Thank you!
4/16/2020
Agnes H. VERIFIED CUSTOMER
My son-in-law brought it in for me and was very pleased with the service Thank you very much
4/15/2020
Jo-Lyn N. VERIFIED CUSTOMER
Wish they could’ve done my safety check but I do understand that it’s beyond their control.
4/15/2020
Charlotte B. VERIFIED CUSTOMER
Job well done
Thanks
4/14/2020
Robert O. VERIFIED CUSTOMER
Happy with the service and communication. Mahalo
4/11/2020
Peter V. VERIFIED CUSTOMER
Thanks for servicing my car on a moment’s notice ????
4/10/2020
Mary U. VERIFIED CUSTOMER
Most courteous and efficient!
4/9/2020
Peter S. VERIFIED CUSTOMER
Thank you.
4/3/2020
Vince K. VERIFIED CUSTOMER
I think the oil change cost was a bit high for a subaru. I was expecting a fee of $75 unless oil was a high grade synthetic oil?
4/3/2020
Koichi I. VERIFIED CUSTOMER
I am glad to you serving to customer during Covic19.
Please be safe for this virus to all your staff.
Thank you.
4/3/2020
Dwayne D. VERIFIED CUSTOMER
Taking the time test on my car, hopefully nothing else will happen to it so that my wife and I can fully enjoy driving it again, it’s been a little over a month, so time will tell. Thanks to all of you there who helped to get it running again!