Many thanks to Lem and Mikala for their wonderful service today.
7/22/2022
Anthony T. VERIFIED CUSTOMER
Thank you !
7/22/2022
Jacob V. VERIFIED CUSTOMER
Lemuel is great! Very helpful and informative.
7/19/2022
Richard A. VERIFIED CUSTOMER
I arrived 5 min to my appointment, they came out to check on me, took my keys got it going, called me as soon as it was ready for pickup & when I arrived they got me monkeys signed my papers & I was on my way! Fast efficient service.
7/17/2022
Celeste R. VERIFIED CUSTOMER
Great service.
7/15/2022
Colleen N. VERIFIED CUSTOMER
Len my service dept representative was very kind and helpful.
6/30/2022
Clifford B. VERIFIED CUSTOMER
Excellent service. Completed on time as promised.
6/29/2022
Reeve W. VERIFIED CUSTOMER
Superb customer service by service rep’, Lem. He’s one of a kind.
5/26/2022
Gerianne F. VERIFIED CUSTOMER
Thank you so very much for your excellent service. It's always a pleasure bring my car in for serving at Big Island Motors.
5/20/2022
Paul S. VERIFIED CUSTOMER
Awesome service
5/19/2022
Ilona A. VERIFIED CUSTOMER
Len was helpful, friendly and knowledgeable. I’m so glad I brought my vehicle into this dealership for service. I will most likely be bringing it back for the next service. Mahalo!
5/5/2022
Matthew N. VERIFIED CUSTOMER
The staff at Big Island Motors are always professional and treat their customers with the utmost respect. I always have a pleasant experience when I go to service my Subaru and also I love my Outback and have never had any regrets about buying it from there.
5/4/2022
Reeve W. VERIFIED CUSTOMER
Your service advisor (Lem) and tech’ (‘name?) were right on the ball in correctly diagnosing and repairing my issue, and then went over it in detail with me in discussing charges in detail and even made insightful recommendations on what actions I could take to avoid any future issues. All told, my experience couldn’t have been any better, and that’s why I recommend Big Island Motors to everybody I come in contact with who’s car or truck shopping. Mai’kai’i
5/4/2022
Crystle K. VERIFIED CUSTOMER
The staff at big Island motors are so thoughtful, professional, and thorough. I feel completely at ease when I have my car inspected or maintenance performed. Your communication is excellent via email and text message so we always know what’s going on. And I’m very impressed with your payment/invoice/document system
4/30/2022
Christina E. VERIFIED CUSTOMER
Very friendly people! Fast & efficient.
4/28/2022
Matthias K. VERIFIED CUSTOMER
Lem is always helpful and professional
4/24/2022
Mary C. VERIFIED CUSTOMER
Your shuttle driver is awesome. He is always friendly yet professional and very upbeat and cheerful!
4/20/2022
Mark C. VERIFIED CUSTOMER
I bought my car in February. Because of where we live, we have General Delivery to the post office, so we had title and registration delivered to the dealership. At four weeks, I was called to come in for the safety inspection because it wasn’t done. Paperwork had not arrived yet, so they said I had to get my sticker after it does. At nine weeks I text Spencer asking where the paperwork was. Apparently it had been here but no one notified me. When I came in to get the paperwork and sticker I was told that they had to take it in the back, my assumption was to put on the sticker. I was told to have a seat. 30 minutes later I looked around the corner and my car was just sitting there. No one had touched it. When I asked how long it takes to put on a sticker I was told they had to do another inspection. 20 minutes later (an hour and a half total) I was able to leave. Not only have I wasted my time several visits including the purchase day, but this last time someone’s lack of follow through made me late for work at the hospital. Would never recommend anyone to your business.