No one explained the 2 strips of yellow tape..Will call today to check if it’s okay to take off.. Thank You
6/23/2020
Todd B. VERIFIED CUSTOMER
Raeshel is the best! Always a pleasure to deal with
6/23/2020
Mona R. VERIFIED CUSTOMER
I was very happy with the service I received today. Raeshel provided excellent customer service. Job well done!
6/22/2020
Joseph D. VERIFIED CUSTOMER
Best service ever.
6/22/2020
Bernard W. VERIFIED CUSTOMER
I will take the time to complete the survey.
6/21/2020
Krishna T. VERIFIED CUSTOMER
Good service advisor and provided details about extended Toyota care.
6/21/2020
Victoria A. VERIFIED CUSTOMER
I came in for an oil change appt at 9am. I was still there 2 hrs later. I had to go ask for my vehicle to be brought to me. Which made me late 1.5 hrs late for work!. If I had known it would take that long ,I would have asked for a loaner
Next time I will be asking for a loaner vehicle
6/20/2020
Alfadalia S. VERIFIED CUSTOMER
Thank you for your great services
6/20/2020
Dalia N. VERIFIED CUSTOMER
Great visit from arrival to departure. Excellent customer service and quick delivery as promised.
6/20/2020
Richard W. VERIFIED CUSTOMER
Marissa is very efficient and professional. I continue to use the service department there because of her.
6/20/2020
Linda B. VERIFIED CUSTOMER
Jeff was amazing. Explained everything and had all paperwork ready.
6/20/2020
Chad F. VERIFIED CUSTOMER
She is pleasant to work with and easy to talk too
6/20/2020
Michael M. VERIFIED CUSTOMER
My experience was really good every body was so nice and friendly
6/20/2020
Bernadette M. VERIFIED CUSTOMER
JD Redden is such a nice person. His customer service is superior. He really goes out of his way to help the customer.
6/19/2020
Oscar A. VERIFIED CUSTOMER
Next Year I will get a new Car again with you.
6/19/2020
Elizabeth K. VERIFIED CUSTOMER
The price for repairs seemed really high especially since I had just brought the car in recently and no one caught that my oil was leaking then.
6/19/2020
Kristen V. VERIFIED CUSTOMER
Marissa was very helpful with the process.
On the mechanic side..
I had first came to bring my car in for an oil change and asked about a leak I noticed in my driveway. They told me they didn’t find anything.
The leak was still there and dripping onto the bottom pan of my car. I had to bring my car back again. They found the issue and fixed the problem. Marissa was very helpful in providing me a good price. However, after bringing my car home I noticed they didn’t clean up where the leak had been spilling onto the pan. In my opinion, after bringing my car twice, the leak should have been cleaned up with a rag of some sort. I was not happy with how I got my car back.
I bought my car from Price in 2017 and haven’t been happy with the majority of services.
If you would like to call, my number is ****-****-xxxx
6/19/2020
Richard G. VERIFIED CUSTOMER
Thank you.
6/19/2020
Philip B. VERIFIED CUSTOMER
1.) my vehicle was returned to me with 20 psi air pressure in the front right tire.
2.) during my service “found issues” were discussed with me. One of these were the needed replacement of spark plugs for $269.95, Along with several other items. This same vehicle was serviced in your department on 2/27/20 at which time an engine performance tuneup was done, including spark plugs for $369.95.
3.) I bring my vehicle to the dealer for service because I depend on my vehicle and one of the things I expect our relationship is peace of mind knowing it’s done right and at a fair price. I seriously question that now. As see it there are only two possibilities; you guys don’t know what your doing or, it was calculated and your milking the cash cow. Either way I paid a lot of money for my vehicle and I pay a lot to have It maintained, I expect better.
6/19/2020
Veleda P. VERIFIED CUSTOMER
They have done a great job on my vehicle. Sean explains everything to me.