The wait was too long. I waited over 2 hours for my car to be serviced for an oil change.
5/13/2020
Kirk B. VERIFIED CUSTOMER
None
5/13/2020
Ricardo Q. VERIFIED CUSTOMER
Thanks Marissa for your excellent job.
5/13/2020
Vincent H. VERIFIED CUSTOMER
Very nice. Thank You
5/13/2020
Martha P. VERIFIED CUSTOMER
Thank you for the excellent service.
5/12/2020
Jeffrey I. VERIFIED CUSTOMER
Technician was very respectful and knowledgeable with answering my questions. Amazing service, will be back with my other vehicles!!
5/12/2020
Bonnie W. VERIFIED CUSTOMER
Ms. Hannah was courteous, gave an excellent explanation of service, and her follow up/service update calls were right on point! Thanks,Krystle!!
5/11/2020
Jamie P. VERIFIED CUSTOMER
It was nice to be able to review and approve items on the work order via the web interface.
5/11/2020
Diane S. VERIFIED CUSTOMER
I find it hard to believe someone had to go to Newark to get a battery for my for my new 2020 car. I could see my car was finished but I had to ask and JD said he just had to do the paperwork. I waited once again and again I had to ask. Told JD I was not happy with his service and he had the audacity to say he gave me a new battery. Well how about the defective battery that was sold to me and thats why I was there in the first place.
This was my second purchase at Price and up until today I was always completely satisfied with the service I received over the past several years. I arrived there @ 8:55 with a call prior to my arrival stating I had a defective battery. 2 and a half hours for a new battery, I would say is bad business. JD needs to step up his game in keeping the customer updated and not hiding back in his cube!
5/11/2020
William C. VERIFIED CUSTOMER
Thanks
5/11/2020
David C. VERIFIED CUSTOMER
Excellent personal service. Thank you!
5/11/2020
Cynthia A. VERIFIED CUSTOMER
Very professional.
5/11/2020
Francine V. VERIFIED CUSTOMER
Marissa was great with communication!
5/11/2020
Kirk B. VERIFIED CUSTOMER
None
5/10/2020
Darryl C. VERIFIED CUSTOMER
Thanks Sean BIGHAM thanks Toyota for your service today 5star :)
5/9/2020
William H. VERIFIED CUSTOMER
I was very happy with the service will be back for my service with you again thank you
5/9/2020
Robert B. VERIFIED CUSTOMER
Excellent customer service!
5/8/2020
Flori M. VERIFIED CUSTOMER
Thank you for the service
5/7/2020
Ann O. VERIFIED CUSTOMER
Very nice felt very safe in the waiting room
5/7/2020
Kevin G. VERIFIED CUSTOMER
Miss Hannah was very polite and respectful, i was hesitant about bringing my car there intially, but Miss Hannah made my experience the best service ive had in a very long time, its because of her i will return ,thank you